truenorth

I LOVE the morning time employees when I buy my coffee and a donut. True North even has a very nice gentleman who's job is to constantly keep the coffee area clean.

employees very polite and store extremely organized and clean

Lazy lady saying both washrooms are out of service.
Really doubt it.
Maybe an owner should look for better employees .

there is a certain specific cashier there that is a known racist, complaints have been made for over a year and a half due to such...nothing has been done. She is rude, disrespectful and racist. No one that feels comfortable enough to yell at regular/frequent paying customers ; should be working in customer service. That is not how things are done. Horrible horrible service.

I stopped here to get gas on Friday, Oct.5th, 2018. The pump I pulled up to was not working (no out of order sign) and not knowing this, I went in and paid for pump number five. Twenty dollars on my credit card. So as soon as I get in my car, another car pulls in right away and got gas. I wait until she's done, and pull up to the pump, and nothing. So, I go in to ask her to turn the pump on. She informed me that someone else got my gas, and pretty much that I was out of luck. The lady at the cash register raised her finger, pointed it at me and said, "YOU SHOULD'VE TOLD HER THAT WAS YOUR PUMP!" I mean, are you serious?? Someone needs to lose their job...

This place imposes a $.10 per gallon surcharge for credit. Ok that's fine, but they don't accept $50 bills?!? Common, gas is nearly $5 per gallon! So stupid, I'll find a gas station that doesn't charge a surcharge so I can use credit.

Some of The Workers, Not All, here are Extremely Rude and Lazy; They will not assist you when you need help!!! Numerous Times I could Never get a receipt and they would never fix the receipt print, daily or nightly! They would make you wait in line forever, then tell you they are going on break go to the other Line and someone else will come over to help you-- you would wait in a long line twice!!! I Will Never get gas or shop here again! To all the Good Workers that do their job: I'm So Sorry you have to work with bad workers.

A clown with a man bun trys to act like he's important. And don't know how to act with customers

Went to get gas an a drink. When we went to check out the cashier told us we broke his f-ing register all because we used ebt for a drink. Very rude an will never visit again. Went here on 4/30/22 around 11:50 pm.

I went to stop to get gas on jun 29 and 30 and could not because they have a sign on the door saying cards only