Lou's Car Care Center, Inc.

Lou's Care Car is the best. I've used for the past four or five years and will continue to do so. They are reliable and straight shooters. I recently had them do a full check up on my vehicle. Marc did an excellent job and kept me well informed. My vehicle is driving much smoother than it originally was. Awesome job! Always a repeat customer. See you next week with the other vehicle.

We worked with Gene this week and it was fantastic customer service experience! We received text updates as needed. We were able to drop off and pick up the car after hours using their key lock box. It was awesome! We're very happy with the service on our car. Definitely recommend Lou's!

I recently brought my Acura MDX in for service and Matt and Marc (Rick too) really took care of me! I can't say enough about this place! They are top notch from top to bottom and very professional! I only use them for all my vehicles! Highly recommend them!
Thanks!!
Joe

I have been bringing my vehicles to Lou's for 5+ years. I wouldn't go anywhere else. They are always thorough and precise about what needs to be done and what it will cost. Best shop in town as far as I'm concerned.

When our cross-over needed new wheels due to slow air leaks, Lou's Car Care suggested a cost-effective solution. Matt listened to my needs and came up with an estimate that fit our budget. Our vehicle was able to be worked into the schedule within a couple of days. The job was done on time, and the wheels 🛞 look fantastic.

Very friendly and welcoming. Got my vehicle in same week. Thorough inspection, including taking notice of how far off in miles my "next oil change" sticker reflected (25k miles over current odometer reading). Clearly an error on the part of the other dealership! Thanks for having great attention to details!

I’ve had my car serviced and my wife’s tires swapped in the last week. Great place to work with! The texting for updates is a game changer especially when working. Both cars will be coming back for regular service.

Hands-down the best car service experience I’ve ever had. I arrived in a panic and left informed, calm, and safe. Service representatives were incredibly polite and clear, and I even left with a free tote! This is the only car service center I’ll be using from now on.

I was searching for my dream car and found it at Lou's. After talking to Lou Jr. on the phone, I had a great vibe and thought it would be worth the 2 hour trip from Buffalo.
I was greeted with a warm and friendly atmosphere from the staff and really hit it off with Lou.
I loved the car. I also loved that there was absolutely no pressure with the sale. He gave me time to go back home and sleep on it.
We talked again and made the deal!
I highly recommend Lou's Car Care to everyone who wants a truly great experience!!
Thanks again Lou and staff!

I have been relying on the folks at Lou’s Car Care since the early 1990’s for service on my vehicles. I have recommended them to MANY people over the years without hesitation. They have a way of providing personal attention that brings a family atmosphere to the way they conduct business.

It was actually Nino's who restored our car after an accident. Nino and Tom were wonderful and our car looks great.

This place has a great environment and is very accommodating. They show you pictures of everything on your vehicle and point out maintenance concerns. I have spoken with Lou personally and he even gave me a tour of the shop. I would recommend this shop to anyone that has vehicle needs.

We just moved to the area and needed some work done on our Honda. I read some reviews and made an appointment with Lou's Care Care. I dropped the car off early in the morning and it was ready at 5PM even though I elected to have significant additional work done. Staff kept me apprised of the work progress throughout the day. This place is the definition of professional. I'm very satisfied with service I received and highly recommend you try Lou's.

I've used Lou's car care many times. The people there are great. Courteous and friendly. Same for Nino's body shop. They have done 4 cars for me in their body shop. The paint comes out beautifully. Top notch. You won't be disappointed in either shop on the premises. Highly recommended.

I found the car I wanted at Lou's and drove away with it a few days later. Lou greeted me with a smile and I knew it felt right to buy a car here. Thank you, Lou, and your great staff for a quick turnaround time on my delivery. I'll definitely recommend others to come see you!

Best professional experience ever I am very pleased this is my third visit with you and there's a reason why I keep coming back because you guys are the greatest. You spent time with me explaining everything that had to be done including photos which was really awesome made me feel so much more comfortable. My son will be coming to see you soon. Thank you so much for everything. You guys are awesome.

Matt and John are always super friendly and helpful. I don’t know much about cars but they’ve always been patient with explaining the repairs to me and I find the prices to be reasonable. Love the digital inspection reports that they send out after each visit — it’s great to see an overview of the vehicle’s health and be reminded of any upcoming work. Love and trust these guys, thanks a bunch!!!

Been going to Lous for service on our vehicles. Then this beauty caught my eye last time I was in. From beginning to end Lou was very easy to work with! It was an absolute pleasure!

Lou's Car Care helped us with our vehicle, where others could not. They were excellent with diagnosing the issues, explaining what was needed & successfully completing the work. Very pleased & would recommend to others.

As usual the service at Lou’s Car Care was top notch! My car was serviced earlier than expected and I even got some advice on buying a used car for my son. Highly recommend using Lou’s for your car service needs.