Firestone Complete Auto Care

These guys are great! They fixed my shocks and struts one day. And changed my ignition coils and spark plugs the next. And didn’t charge me for labor on the spark plugs. Very friendly and. Very clean waiting area. I’m taking my other cars there also. Thanks guys,

Firestone folks have always been very nice to get help from, over the years. They've been nice both on the phone and in person. Last time I called, I talked to Mike, and he was very patient, as I had to call back several times, and he tried to accommodate me with my particular situation. When I finally got there, in person, Knowlan helped me.He had the car tested and explained what the results meant. All the young people there are friendly, behind the desk and the mechanics. I never

*Top of the line service*
I love going into this shop. The service is fast and the people are friendly, from the mechanics, to the guy who cleans, and especially the new manager. I always feel taken care of when I go in. I highly recommend this location. Living in Lakeville Minnesota, I drive past many other locations to get to this one, that should tell you something!

I recently purchased 4 new tires from Firestone and had a tire loose pressure two times in about 6 weeks, I stopped at this store without an appointment and shared my issue with the manager. The manager immediately put my vehicle in the shop and found that one of the tires had a defective digital tire sensor. The sensor was replaced and I was on my way within about 45 minutes. I was greatly satisfied with the service I received at this shop!

Fast, dependable timely service. Dropped off wheels and Tires to be changed out from cracked bent wheels onto new wheels and Scott and team members got me in and out quickly in less than an hour. Well worth the price!

Best service I've ever had. Very great staff and an AWESOME experience. I would drive back just to get work done on my truck other than a dealership. Great technicians, great staff. Everything's great about this store. Mike is the best manager and his staff is the best as well

Great service, friendly people. Great technicians, great managers, associates etc. Just a great store. And again thank you for all your hard work

The service at this fire stone place is totally awesome. Lovely people to work with great management to work with and I would highly recommend them for any situation. Mike was the best, I’m so glad I found him!

Mike and his crew were professional while being very kind and talked to me throughout the process as well as found me the best tires for my need without breaking budget.

Great customer service and care for car found me best deals for best tires!! Recommend this place to everyone nearby!!

I had a great experience. They were very informative and gave me a good deal.

i was here today.new manager mike hes doin a great job.brought tire here.keep up the good work.

We purchased the lifetime alignment service here, and it has been a great investment. The staff is friendly and does the work quickly and reliably. If you are looking to have a wheel alignment done, you should only do it here.

I had my vehicle towed here twice due to an issue not being fixed the first time BUT mike is such a good person he really wanted to make things right he refunded me the tow fee and diagnostic fee ! Nick is also a really good guy ! Even with a issue I will NOT be going anywhere else as long as Mike and Nick are at this location! They are fair and honest as a woman I NEVER once felt lied to or taken advantage of! Thank you Mike for caring enough to call me multiple times lol to make it right and Nick your customer service and communication is awesome!

I went there for a regular oil change.
I was happy to see my car in and out in under an hour especially considering they were fairly busy and only had two service professionals working at the time.
Even more so I was grateful to interact with two staff members who were very down to earth and easy to get along with. I had an old oil change voucher that perhaps should be invalid now, but they gave it to me. I was very surprised and thankful for their understanding.

One call and next day was there for an appointment, they took care of my car, the guys that work there were nice and the price was good, I was happy with the service, will return back and get more work done on my car for sure.

I've always had excellent service at Firestone and will always come here. The guys who work at this specific location are always knowledgeable, they always find discounts, prices are more than reasonable, they never nickle and dime you to death. I've never, ever had anything to complain about. Fabulous people and extraordinary customer service. Being a woman they don't patronize me, they explain concisely and treat me like everyone else. I will always recommend.

Worked with the store manager Jay and Rick on 8-25-2020. Went in for 4 new tires on my SUV and picked up the life time Tire Alignment. Jay and his colleagues was very professional and courteous. I would definitely take all my cars there and highly recommend FIRESTONE where Jay is located

I came in at what I thought was the right day and time for my oil change appt. Apparently it was not, but they still squeezed me in, oil change and quick inspection, plus answered a couple of questions about my older car. So glad I found them.

Service was great here. Got my car done same day. Jay was very helpful from the beginning to end. I highly recommend them for any car fixing need. They don't try to up sell anything to you. They would recommend it but won't up sell. The workers here had incredible customer service. They were all friendly. Thanks to them. I feel like I have a brand new car 😊