Insurance Center of Monroe

They were very helpful and they were very quick with the process. I highly recommend them.

Scott, Jeff, Jack and Lindsey are incredible! The customer service that you’re going to get at the ICM is absolutely top-notch. They take all of the stress out of shopping for insurance and make sure that all of your questions are answered and you have the right policy for you!

Scott was very helpful in helping me to expedite my payment in a timely manner, so it would not lapse.

Looks for lowest price for me, or the correct policy to suite my needs for my Home and Auto's

Lindsey has been a pleasure to work with! Answered all 1 million of my questions!

So far, so good! They're helping me save a lot of money over my previous (large, online) insurer, and I'm very glad to one again have an agent looking out for me and providing full service!

I am very well pleased with this company the service I received was awesome and the rates are great the best I’ve ever had. 😊👍

I have been with scott for my insurance needs for a long time. he always has your best interest in mind . great to work with

For a first time insurance shopper Scott Shappee was awesome! He made the whole process convenient and easy, especially considering my work schedule. Highly recommend!

Scott is the best in the business. Very responsive and professional always.

Scott Shappee answered all my questions in a timely fashion. He is professional, polite, and truly works hard to get you the best deal yet makes sure your coverage is comprehensive. Would highly recommend working with him.

I would definitely recommend the insurance services of Scott Shappee to anyone looking for a great agent! -He’s been my insurance agent for years, and he always goes the extra mile. I’ve had insurance questions that don’t even apply to my auto mobile policy , and he’s gone out of his way to be helpful and resourceful more than once!Definitely 5 star service!

Scott Schappe is the most proficient agent I've ever delt with in my 52 years! He is very professional and truly cares about his customers and finding the best and lowest rates available. I highly recommend calling him as he will take care of you and he's good about keeping you updated on any changes or if better rates become available!

I appreciate my insurance agent taking care of me. When a better option became available to my family for a better rate, he didn't hesitate to get ahold of me and let me know. I am grateful for quality service.

We’ve been with Scott Shappee for over 20 years! He is very professional, friendly and cares about his customers. I highly recommend him -ICM.

Excellent customer service. Scott is always on top of all of our policies. We are happy to have found a long term partner that understands both our personal and small business insurance needs.

The Insurance Group of Monroe has extended nothing but A+ service in every avenue of my needs from car & Renter's to Homeowners Insurance as well. They go above and beyond. I'm a very satisfied client.

Scott Shappee is the best ! I used to do my insurance quotes online without an agent, when the State of Michigan changed guidelines for insurance, my rates skyrocketed, and I couldn't find anything affordable. I called the Insurance Center of Monroe and Scott Shappee was able to find me an incredible rate! I have been able to rely on him since. He is professional, responds fast, and always takes care of me. If you're looking for an insurance agent he is your guy.

Scott reviewed my home and auto policies and found areas where my coverage was lacking. I ended up with better coverage and paid less for it. Glad I shopped around rather than just accept higher premiums for inadequate coverage.

Everyone that works at Insurance Center of Monroe are very cordial, professional and efficient. Have always taken excellent care of any and all of my insurance needs. Highly recommend this company!