Star Towing & Recovery, LLC

Very friendly! And very professional! Definitely would use them again.

I was driving through Monroe a couple months ago in August with a van full of kids and had a tire blow out on the highway. The truck found us quickly safely fit us all in it and the tow truck and took us to repair shop. The driver was one of the nicest guys I have ever met. He was so selfless he graciously refused the tip I was trying to give him. All around great guy working for a company that I received great service from!

I have them on speed dial for any issue I run into on the road. They are knowledgeable and friendly, with good tow rates. A lot of these bad reviews are because the person was towed for being parked illegally. I can't even count how many times I've used them without issues.

I was a passenger in a car that slid off the road in icy conditions. Star Towing's truck was there in a matter of minutes and had us back on our way. Not only did the driver make sure we were in the safest possible spot before he started working, but he didn't hesitate when it came to hooking up our car in a rather dangerous situation. They are true pros.

My car was towed last June by Star Towing after a car accident. I went the next day to pick it up, and the owner happened to be in the office, (as they have more than one location). He was so kind to me, and sympathetic to my individual situation, that he worked with me with dignity and respect.
Last week, my car was impounded at Duffy Towing. The difference in attitude and customer service was like night and day. Although the employees were wonderful and treated me with respect, the owner was RUDE, unsympathetic and made me BEG to pay with a credit card, even though I had proper ID and there were stickers on the front and back door stating they accepted Visa, Mastercard, ect.
When I called a few days later to question why it was so expensive after getting quotes from other Tow companies, the employee on the phone not only lied to me about the pricing, he called the owner of Star Towing a crook! That is absolutely ironic considering his pricing verses Duffy.
The owner of Duffy is a mean crook. I've used Duffy before for roadside service several times. I will refuse their service if my roadside assistance company ever tries to send Duffy to me for help. I'd rather leave my car on the side of the road than give that jerk another dime of my hard earned money. Also, while Star Towing has an option for feedback, Duffy does not. Wonder why?
Thank you Star Towing! Word of mouth is powerful, and so is the internet. Some business owners still have dignity and respect.
Greta Stambaugh of Maybee.

The dispatcher and tow truck driver were both very professional and friendly when my car broke down this morning. My situation was handled quickly and I appreciate your help!

Great service from a great company. Even with the bad snow on this day, they kept me updated and informed on when they would be there. Brian, You Rock!

I didn't go in I was Waiting for the police
To get a car moved so could turn my semi down 8 th St

The gentleman at their yard today was very helpful and professional.

Great group of drivers doing heavy tows, especially a guy they call shorty

Fast service and very polite Drivers

Good people to deal with

Wonderful and compassionate