KAY Jewelers

This Kay Jewelers team is the best!❤My wedding ring & band have been placed together beautifully! I want to appreciate Taylor for getting it sent off and Cuauhtemoc for taking care of me when it returned. I especially want to thank and greatly appreciate the Kay Design & Service Center team that worked on my rings. Absolutely flawless!! 👏🏾👏🏾👏🏾👏🏾. Thank you for taking such good care of my rings. I LOVE IT! 🥰. Keep up the good work service team and in-store staff!🤩

Josh and Kyla are wonderful at Kay Jewelers. My boyfriend and I had a great experience in 2023, and knew we wanted to come back and make a purchase through this store specifically. Josh remembered us a whole year later, and Kyla was patient with answering all of our questions to make sure we got exactly what we wanted. Truly great service!!

Josh is an amazing guy, makes spending some money too easy lol. Even out of store service, such as ring sizing, was insanely fast. Only took 2 days. Highly recommend Kay’s and especially Eastwood Kay’s.

Shyla is the most helpful person in this establishment. She’s very outgoing and friendly, very easy to work with and has some good taste and opinions when it comes to picking out the right piece of jewelry.

Thank you Shyla & Josh for helping me to design my mother grandmother ring I absolutely love it ,
If you ever need jewelry, go to Kay’s in the Eastwood town center, you’ll get the best customer service possible from these two and quality jewelry ,I promise you won’t be disappointed.

Omg they are sooo awesome. I bought a necklace and Kyla Was Soo Nice and professional and helped me get what I wanted!

Always great customer service. Kyla is such a sweetheart and is very intelligent’

I stepped foot in the store in February chasing a special ring I had my eye on for many months. I found it and for MONTHS I could not get this ring due to some financial constraints however the entire time I worked with the staff in the store Mary helped me through the entire process and guaranteed I would get this ring, I followed her guidance on what needed to happen before I could get this ring and boom, after a few months I scored with an amazing engagement ring for my partner and left happy I put in as much time and energy with Mary as I did, so thank you Mary for all your help!

I highly recommend the Kay jewelers in Eastwood Towne Center, joshes customer service amazing

The staff there is awesome always greets you with a smile and helps you with any questions you may have. I love going there due to how they want to make their customers happy. They assisted me picking out a wedding band for my soon to be husband and my engagement ring and band. Can't help but say great things about them!!!!

Jana was extremely patient and helpful. Upgrading my wedding set was a risky personal process and she made sure I came home with a dream setting. It’s more incredible than I had envisioned. We will return to Jana and recommend her to friends.

I mean I didn’t buy anything but had cool chains

I had every intention of this being my last stop at a Kay Jewelers for the rest of my life. Regis was able to change that after 15 mins of conversations with him. Although I may still not agree with all of Kay Jewelers corporate policies, Regis sold me a new ring. I also brought my father in-law back three days later to purchase a new ring.

Regis has customer service skills rarely found in the jewelry business. I will be recommended everyone looking to him at the Eastwood store. I think he not only did a great job smoothing a crappy situation over, but made it feel like I was buying from a friend. I just feel like I cant say enough good things about him. Thanks again Regis!

This particular store is Amazing!!! The staff is very perfesional, and Jana is always AMAZING AND AWESOME!!!!!! they make my fiancee and I very proud to be a customer. Been going for years and would not go any where else.

My visit was very nice. Having a ring sized .
I might have thought that they would not size it because I didn't buy it from them. Not the case. Very pleased with my visit.

Jana was so outstanding and professional she put me into the right Diamond for my fiancee ❤ she knows her diamonds and cares about her customers , I 💯 highly recommend Jana for all your diamond needs.

I don't know about the negative reviews. I personally had a good experience with them. They are very nice and friendly and did a good job for me in a short time.

Jana was awesome! We knew exactly what we wanted when we walked in and she helped us special order exactly that!

Excellent service on minor repair needed on earrings. Jana is the greatest!

Very professional and handled my situation, both ladies were so sweet and helpful, Thank you both soooooooooo much