Rent-A-Center

I love there customer service they are so helpful and friendly and they'll work with you on your payment matter.

You got rid of a good person talking about Karin was a good person you really should look at the others instead of her bring her back your about to lose a good customer. Monroe Michigan

I have been a customer of the 505 Telegraph Rd. store in Monroe for a few years. I don't care what the issue has been, I always call Karin the manager and she takes care of me like I'm family. My brother passed away and we were short on funeral funds, so I called Karin and explained the situation that I needed to wait and pay my bill the following week instead and she took care of me and worked all the details out. I needed new tires immediately Karin took care of me that next day. I needed something they didn't have in stock for one of my kids 3 days before Christmas, Karin took care of it! Now here it is July 3rd the day before the 4th of July a pretty busy day for Rent-a-Center. My elderly mother lives with me and is on oxygen. Those machines put off so much heat not to mention the normal heat index outside causes her to struggle even more to breath. We only have a window air conditioning unit and it breaks during the night on Sunday the 1 day Rent- a- Center is closed. I immediately text rent a center that I need 2 window units delivered first thing in the morning and if they can't deliver them my husband will come and pick them up. I was immediately contacted this morning by Karin as soon as the store opened and told she was working on my order right then. That's what I mean, the manager Karin and her employees always go above and beyond for their customers. I don't care what anyone else says we are not just sales to these associates, they truly do care for their clients and clients families.

I’ve been dealing with this particular store for over a year now and there were a couple times I was late due to life stressors, as long and you get a hold of them and tell them what’s going they will do what they can! There were a few times they waived a pay for
Me. Very good customer service and the employees have been nothing but nice and helpful

Every experience at our local rent a center has been amazing, the staff is great and we’ve been dealing with them for years!

Amazing experience! The staff are very kind. Aaron was amazing and super patient with all the different sets I wanted to check out. Both Aaron and Corrine took the time to explain everything and I felt prepared with this new experience. I was able to get a wonderful living room set at a price that I could afford. Thank you!

Karin was a lovely person helped us with what we needed and expedited the experience.

Excellent Customer Service!! Excellent Sales team & Also the Delivery team!! I was helped right away & Jason had the patience & knowledge & helped me tremendously!They did a wonderful job & set everything up as well!!Thank you & appreciate!:) Definitely made me a Happy Customer!:)

I have never rented from you guys, but have been recommended to me several times in this past week because I'm getting ready to move to a 1 bedroom and I have no furniture

Very friendly staff , and they worked with me . I recommend them to anyone.

Quick easy and the associate new exactly what to recommend and get me the most bag for my buck

Love the good customer service

Fast service...always good

They will take time to work with you.

Best customer service awesome management

😎

Everyone is so helpful.

Love it. Great prices

Josh is super knowledgeable

Electric bikes