Verizon

Haley helped my in-laws on 01/06/24 as soon as they opened up. She treated them with nothing but respect and helped them with their phone issues, and even called the Verizon troubleshooting to get their phones working when she could’ve just told them to do it themselves. Very professional, nice, down to earth and is a sweetheart. Thanks so much! ❤

Thank you so much Haylie and Forrest definitely professional and helped me find the perfect plan for my needs. Glad I switched to Verizon I recommend them 100%.

I have recently visited this store twice. The employee was able to finally fix my new phone that I purchased directly from Verizon. I had previously spent hours with tech support without resolution. Coming here for new phones in the future.

Devin the store manager was incredibly helpful, made switching over plans as painless as possible & got us some great deals on our phones. Easily the best experience I have ever had at Verizon. Him & the other employee who helped us were fantastic & made getting everything done as easy as can be! Kept us laughing all the way through too. 10/10 experience!

Sandra and Ryan were extremely helpful when troubleshooting my 14 pro max. Tried for hours myself, and they got it figured out without a hitch!

Was a great experience and José was very knowledgeable and attentive to my needs. Upgraded my cell phone and my family plan. Thanks José for bringing me up to speed with the latest technology and your kind and friendly service. Not to mention unlimited data on all four phones for a lower rate than I was paying. No more worries about those $15 additional fees. One happy and loyal customer.

My mom recommended this location and Kari.
i had my doubts as i don't have patience for mobile stores! It was great! No wait. No hassle. Kari made the experience painless and quick. She was knowledgeable, professional and funny. I will definitely recommend her and this location!

I had a great experience, needing to activate, new equipment, etc. I feel this store should have more customer service reps. Kari was really busy, handling six customers while working with me. I'd like to see N. Telegraph store open, in order to view all phones available.

Jose was very good to work with. He took the time to make sure that everything was working correctly before we left. Best phone upgrade experience that I have had.

I went to this location, the normal one i go to is always closed. When I walked in, I was greeted with a huge smile. Taken care of so fast, Jessica is the best, I will continue to go back to this store. Jessica needs a raise. She is so fantastic 👏 .

Thanks to Jose I received excellent service and a fancy new phone. Certainly did not disappoint. Kind, compassionate care you see very little of anymore. Fantastic!

Devin was the best store manager I have ever at a phone store . He helped with my bill and advice on new phones and plans.
He was great!!!

Personalized friendly customer service. Staff of 2 very well versed on functions of multiple phone software platforms. Also very willing to drop ship accessories and answer questions. My favorite Monroe Verizon store. Great large parking lot next to their building.

Jose was very Friendly and Knowledgeable! Had my phone issues fixed quickly and did wonderfully at multitasking with 2 customers at once! Definitely be a returning customer 😊

Needed a screen cover for my phone!!! Called the store to try and find one but they were out of stock. Cassie ordered one for me immediately and when I went to pick it up she took the time to put in on my phone! She is very professional and friendly!!!

My experience was very positive!
I will definitely return for future purchases and recommend this business to others!
Kudos to Cassie for being extremely helpful
(and patient)! 😊

Kari was amazing she was very friendly and helpful. He asked a ton of questions and she didn’t hesitate. I loved my visit

Amazing customer service, handsome guy, recommend this store to anyone looking for a phone, also amazing people over there, Kassandra wonderful person, Jordan cool guy to work with, will come back again!!!

Jessica worked very hard to fix my problem, and did not give up. Success after about 3 hrs of frustration. Could not have been nicer.

I had a great experience working with Kassandra. She was very helpful and knowledgeable. I will for sure return!