Napa Auto Parts - Motor Parts & Equipment Corporation

I stopped in because I was driving by after having stopped at Autozone, O'reilly and Advanced Auto and having no luck finding the part I needed. Decided to try ONE MORE store and I am so glad I did, because this will now be my first stop from here on out. They were the first place out of 3 prior that offered to order me the windshield wiper I wanted for my back window. I wasn't able to get it for the next day when my brother was going to be in town helping me with my car so I joked and asked if they would install it too, the one guy said he would be here the day it arrived and he had no problem putting it on for me. Well I forgot to stop in the day it arrived even though they called me, so went the next morning to get it and the one guy wasn't there, but the other one that had been in store remembered I needed help getting it on and I was fully expecting to walk away and have to figure out how to get it on, but he opened it right away and said lets go get this on, and he put it on for me! I am so incredibly thankful for Riley going the extra mile to help me out. I understand this isn't normal protocol for them to help out in this way so it meant even more that they did anyways. Because of this I will always start my search at NAPA!

They're always friendly and ready to help usually have the part if they don't they will find one somewhere for you

Bought brake parts because of a rebate offer. Was told I could mail in, but, that is not the case. Has to be done by computer and have a reproduction of receipt which my equipment is not capable of. I specifically asked if I could mail in rebate. Had they told me the truth I might have purchased from another retailer. Counter staff should be more familiar with rebate terms so they could better inform customers. Live and learn I guess. Update, I contacted store and they assured me one way or the other I would be taken care of. I appreciate their efforts and have changed star rating to a 5. Obviously they do care about customer service.

Great prices, great people, and if they don't have the requested item they are able to have it early the next day.

The staff was nice and found exactly what I needed.

Quick in and out. Parts I've needed were in stock. Knowledgeable parts guys here, not the "what size engine do you have" types, (when you need wiper blades or a headlight bulb) that you find at Auto zone, and so many others.

The employees are very good and they are willing to do what is needed to find the correct part. It is a convenient location for me. I highly recommend this store

Great customer service!!!!

Leroy was helpful and made my visit an enjoyable experience.

Never had a bad experience here. Staff is friendly and knowledgeable.

Terrific place to do business. Awesome customer service.

Great customer service. Knowledgeable staff. Quality parts.

Great bunch of people that work there.fast and speedy deliverys.

The person behind the counter. Was as perfect as can ask for. Got what I needed with no wait.

Always the best. Had everything I needed and more!

Lots of auto part stores in the same area. Go to the one in the old building. They know their stuff.

The guys here are amazing! They are straight forward and honest.

They had everything I needed, thanks.

Parts were exactly what the were supposed to be.
Prices were good and the service was great.

Very friendly and knowledgeable staff.