Prompto 10 Minute Oil Change

I drove up early from Mass, got there just as they opened and was immediately motioned to pull into a bay, that was my first good impression! Next I watched them working together as a team to keep things flowing. They were all polite friendly and professional. It’s my new oil change spot! Thank you

Fast clean service. Fairly priced.

The guys were very polite and effecient. They explained to me everything they were doing and was out of there in less than 15 minutes. Highly recommended

Needed an oil change quick and this place was just that. Quick and easy. I didnt have to get out of my car which was nice and no appointment was needed. The staff was super friendly and I was out within 10 minutes. The price was right on point. Great place if you're on the run and don't have much time to wait.

Drain plug was stripped badly thanks to an unnamed franchise that cant do anything right. They got the stripped plug out and replaced it no extra charge and were awesome about it even though people were waiting behind me. Great staff and knew what they were doing. Dont know why I ever went anywhere else when they are faster, cheaper and better then everyone else. Thanks again for great customer service.

I'm updating my review as of 10/8/21 because Mike McNair at corporate headquarters apologized and reimbursed us for the missing parts and provided a gift certificate for a future oil change. I have changed my one star review to five stars because of Mike's professionalism in handling this situation.

They did an oil change for $60 and said that they guarantee their services if we use their oil which we did. They would not allow me in the service Bay. When I went for the next oil change at a different location, I learned that the cover and screws to protect the filter and oil was missing. I promptly called pronto and was told they could do nothing about it and did not offer any type of reimbursement. Did not even get an apology.

A very busy place to get into for an oil change at times.
They are trying there best to keep it around 10 minutes or less. Thank you for the quick service.

Guys were very, professional and I know they knew what they were doing , as some asked questions about their car , checking the air filter ,and they did not need one , and the men did not try to upsell a lady !! I knew this is the place for me to bring my business to , also will tell all my friends to try them out , see pro's at work unlike jiffy lube? Thumbs down to that place !!!..will never ever go bake to jiffy lube!

Always going above and beyond what they have to. Had a heat shield dragging for weeks! Couldn't get it out for the life of me. First thing they did was remove it for me! Answered all my questions with zero judgement towards my lack of knowledge. Just all around impeccable service, I won't go anywhere else.

In the late 90's I got an oil change at the Maine Mall Prompto and the result was my oil gushing all over the road as I drove away. What a nightmare. I did my own oil changes from that point. until last week.
Went into Sanford Prompto, and I couldn't be happier. I waited a few days to be sure, but no drips or leaks found!
Thank you for a great service guys!
Sincerely,
Honda red oil pan. 😉

The staff is nice, and the oil change only takes about 15 minutes. They love when I bring my dog and they're always sure to give him some attention I trust the guys here to change the oil in any vehicle I've brought them!

One of the best deals going. Ten MInutes or close. Drive in ,drive out.

Had a minor problem and they even sent out someone all the way out too Alfred ME (my house), love these guys at Prompto and will continue too give them my business and you should too!!

Have been going here since I got my first car. I actually love that you have to stay in your car now due to covid. Hope they keep it that way. Always hated awkwardly waiting with other people on the chairs haha

I've been going to this promto for well over 10 years now. They've always been professional and reliably quick. I would recommend this particular pronto highly.

These guys are on top of it. They had the best prices and best service. Staff incredibly friendly and I 100% recommend them. They have certainly earned my trust and my business.

The oil price was definitely cheaper than a lot of places. Really love how quick they are and friendly. I will definitely be doing my oil change there.

This needs to be a chain all over the country!! It's a couple of minutes and priced about the same as any other shop that does oil changes... Except you don't need an appointment or to wait for hours to get it done... You can do it on your lunch break or on the way to work. Unfortunately I live an hour away, so only use this place if I am already in the area.

The guys are are wonderful. They helped me without knowing if I was coming back as at that time they did not have the filter I needed. Ben was great

Stopped by for an oil change. Extremely quick, fair prices, friendly staff and no pressure to upgrade.