Red Roof Inn & Suites Beaumont

I have been here for a year and a half. I have never met a more friendly staff. These girls have honestly made me feel like I was family to them.. I would recommend staying here before I would recommend any where else in Beaumont and I have stayed at pretty much every hotel at some point. Good job ladies keep doing what you're doing.
Sincerely,
Ms Carol

You have an exceptional staff called Miss Echo. Your manager very outstanding lady. Always had everything in order and went above and beyond to help my needs in this establishment. I will definitely be back and recommend to friends and family. Thanks.

I've been around Red Roof for about 3 years and staff members like Echo, Alexis, Jatesh, and Mahdi have been very pleasant and professional every single time. It's been an excellent experience during my stay.

I have been coming to this hotel for about 2 to 3 years now. The women up here take take care of this place. Most people that have something to say about this hotel don't realize that it be the other customers who come in and tear this place and these women work hard to restore and make sure it's comfortable for the next. They have adequate parking, reasonable prices and just the environment itself is becoming. They know how to give customer service with a hint of family. I love every time I stay here as a matter of fact with the member rewards and the fact they are pet friendly I won't stay anywhere else out here.

Amazing rooks amazing front desk people we love the front desk person jatesh Kumar he is amazing and willing to help with anything... he is just amazing

We lived here after Harvey. The difference between the two is like night and day.

I love the non-smoking rule. All I smell is clean air. Our room smelled extra clean as they new I loved the smell of lemons. The staff is always smiling and kind.

Echo was always kind to my family as we went through a hard time after Harvey.

Now she fits her new position well. She was always busy, but had time to listen to any concern. She's has a wonderful staff that is doing their best. Wonderful job you guys.

Front desk was exceptional. Room was clean and seemed to have been recently remodeled. Small dorm refrigerator and microwave was in the room. Fantastic restaurant next door. My only complaint was the bed was not a pillow top mattress so it was. Ot comfortable for me. They needed a higher quality mattress. Also there was no breakfast which was disappointing.

First time I stayed here I ran In to flood waters and could make it the 20 miles to home the water wad knee high in the lobby but they made sure I was given a dry room and nice place I could relax till the waters subsided some several hours later. Staff was still friendly as they adapted and overcame the challenges presented I found that to be pretty commendable 5 stars for sure and the price wasn't bad either rooms were nice and clean you'd of never knew anything out of the norm was going on till you looked out the window

This is a convenient hotel easy to get on and off and is very well kept and maintained The best thing for me about it is the wonderful front desk lady Lashundra She is polite and goes above and beyond She makes a stay there worthwhile because she helps you with any problem she works out situations she is an exemplary employee and for me makes my stay there more enjoyable. She makes you feel like you're at home when you been on the road for a long time The room is clean the showers are hot. I cannot say enough about the customer service it is incredible and I'm definitely will stay there again I give this an A+ You need a place to stay with a great raid and a good place to stay with good customer service this is the place I promise you you will like it and you'll see what I mean and how you're treated like family

This is a great location, easy to get on and easy to get off right beside a wonderful restaurant convenient to gas stations and everything else you need. They welcome you and make you feel at home they lobby was clean neat and I felt very safe and sanitary. The room was incredibly nice kept up very well and the shower was awesome It was hot water after a long hard day The bad slept beautifully and all in all the room was awesome I would give this at two thumbs up definitely stay there if you're looking for a great room and a great price.

This hotel excepted all of our dogs. They were very kind and sweet! The staff has went above and beyond for my family and I! We love the pool and the bath room is huge! I'd recommend this place to anyone! The ladies there treat you very well! There were a few tricky things but nothing serious. We lived in this hotel for over a month. My kids loved the staff called them by name and everything.

Very spacious and nice!! Bathroom was incredible and bed very comfortable. Only thing is I didn't too much care for the overhead shower meaning it's in the ceiling but overall I absolutely loved the room. Didn't want to leave. I made reservations online with no hassle or problems checking in OR out

Straight up, the bad reviews are sabotage. This is a great room at a great price! Especially if you have a pet.

THEY HAVE NO BREED RESTRICTIONS!!!!! My husband and I are moving here for our new jobs, and working on closing on a home this upcoming week. We had been living apart myself in San Antonio and him here in Beaumont already for a month. We were really missing each other while waiting on close, and my husband came across Red Roof Inns. They do not care one bit that I have pitbulls. They treat me no different than their other customers, except for giving me compliments on how cute my pitbulls are. I can not thank this company/staff enough for caring more about the behavior of an animal then their breed. Right now my pups are passed out on a lovely king sized bed sleeping away in a hotel. I never thought they’d be allowed to do this. So, so thankful.
I did read reviews about the hotel being dirty, and I haven’t witness any of that.
My bathroom is fully stocked, clean, and fully functional.
My kitchen area has all of its appliances, all properly working, and spotless.
They are still renovating the first for due to flood damage but it isn’t causing any smell or hazards.
I have been here for 2 days with 4 days to go.
So far there are zero complaints on my end, and again am so thankful for this.
I love my dogs just like everyone else does and love that I have them with me.

5 stars : Reservation /front desk clerk handled my reservation same day. We checked in that afternoon/ early evening. Everyone was nice , room/bed/bathroom clean. Even we the remodeling had no problems what so ever. Thank you Red Roof Inn

Pretty good hotel... Not the best and not the worst either. Beds were VERY comfortable and firm which was a big plus! I loved the way the room was decorated with a painted glass wall that divides the restroom to the rest of the room and also give a soft light to the rest of the room when the restroom light is on. There was a small desk with a office chair for people who need to work on a laptop computer like what we do. The downside to the room was that there is no coffee pot, no refrigerator, and no microwave. the vending machines on the upper floors were all out of service as where the ice machines out of service at the time that we visited this hotel. Downstairs in the morning they do serve coffee but there is no breakfast served at this location. There is a vending machine in the breakfast room where you can buy things to eat for around $4 and there is a microwave there where you can heat it up. There is also a Coke machine there that sells cold coffee, sodas and water. The room was nice but I think a little more detail to cleaning needed to be done. The back of the office chair was full of dust and I have never seen that much dust on a chair before. Maybe nobody uses the chair? But also the sheets have some tears or cigarette burn holes in them and I do know that they allow dogs to be kept in the hotel. But overall it was a nice hotel I wish the price would have been a little lower since there were less ammenaties there. I believe the cost should have been around $55, not $79 plus tax. For that price at other hotels we at least get continental breakfast and also a coffee pot, microwave and a small refrigerator. We have stayed at Red Roof hotels before and this was the first one that we have been in that was like this.

The staff have beautiful personalities and they are truly a pet friendly home away from home. The only draw back is the were no microwaves or refrigerators in the rooms. Didn't matter to me but thought others would need to know.

There are roach’s I believe there are rats too because when I opened the cabinets there were “rat turd’s” the shower head is on the roof.There is writings on the wall,the floors are dirty, things are sticking out the side of the beds I’m hurting myself , the television is so small it cuts half of what I’m watching but you have too “change the settings “ customer service/hostess sucks she rude I said good morning she looked at me and didn’t say anything I was just trying to be nice

I've been very pleased with my stay. The front desk is efficient, and friendly, as well as the rest of the staff. My room is comfortable, and clean. I'll be staying here again, if I'm back in the ares.

What more could you ask for? They let me park my 26' Uhaul with a 15' trailer in their parking lot, let my two dogs stay for free, upgraded us to the nicer room while keeping the price the same, and has friendly staff. We were very impressed with this Red Roof Inn. Shout out to Tia for taking care of us!