First Citizens Bank

There needs to be more banks near Newberry, including this one.

I have been banking with this branch for over ten years, trusting them to take care of me since I deposit over 10k p/mo. I lost my job making 125k annually and hav fallen on hard times taking care of my family and forced to take a position making 70k less. I have maxed out my savings and credit cards and have been having to utilize the overdraft protection on my account. I pay all of what is due on a timely basis, and now they have just decided to cut me off. This company has made a lot of money off of me and my fees, and I have been faithful to them to the extent of referring friends and family to them. Overlooking the fact that they asked me if there was anything going on in my relationship with my wife that they should know about. This was a total overstepping by the staff of First Citizens. Now to top it all off, Marsha, the branch manager has asked us to take our money saying “maybe it’s best if you close your accounts with us and go somewhere else “.
This is terrible customer service and downright insulting. I will take my circle of influence and take Marsha’s advice and give my 10k + to another bank who appreciates and cares for their customers, unlike First Citizens Bank and Trust in Prosperity, Ballentine, and Spartanburg, SC branches.

Went here to get something notarized and the lady was cold, rude and seemed annoyed we were there. We asked if we could pay the fee by card and she said, "ain't nobody take cards." ... you're literally a bank that gives out debit cards but you can't take payment with them. I'm so sick of this backwards, stuck in the 50s place. Bye!

This bank has some shady tellers. Went there to cash my payroll check and bonus check and to deposit just enough to be pay a bill and the teller took my money out my account instead of contacting me and saying hey I think I may have gave you too much cash back. It's the teller fault for not dubble checking her self at the moment and correcting it never had the problem at any other banks but this one.