Mattress Firm Corner at Wescott

This place was great and Charlie who helped my wife and I out was just as great. He was helping my wife and I out once we got into the store even while working with other customers and since we just moved into town from out of state we had to come back to place our order after we got our new house. When that day came Charlie came in on his day off to help us out and make sure we got everything he told us and promised us. Would definitely recommend coming here to get your next mattress especially if you like great customer service with great deals.

We were very pleased with our salesman, Charlie. He listened to our wants and needs, made several recommendations, and gave us the time and space to try out each product. Charlie is very knowledgeable, professional and friendly. It was a wonderful buying experience - 5 stars. ✨

Just relocated to the area and purchased my mattresses from store in cranberry township pa Big big mistake Called the day of my closing to say your delivery will be late. Reschedule for Sunday. No show on Sunday Then store in PA when called to ask details. I was told I’m with customers can’t follow up. Guess this customer not important. Delivery delayed another week. It came yesterday and yup. Wrong mattress delivered. Was entered wrong vs what was was in my bill / invoice

In step s my local store and a million thanks to Charlie and Matthew who went above and beyond to make it right. They stepped in and set up a redelivery for Monday of the proper mattress

All 10 for mattress firm at westcott in my book. Thank you

Taylor was very professional and knowledgeable. She knows so much about the mattresses and the base. I’m so excited because now I actually want to purchase one thanks to Taylor. We need more friendly and professional people like Taylor. She is such a great people person. She even demonstrated a couple of the mattresses with. GREAT JOB TAYLOR.

Joshua was super helpful! He helped me compare and weigh the value of the different mattresses while still staying in my comfortable price range. With the sale and free adjustable base, I think I got a great deal on a great mattress. Very happy 😊

Josh was amazing! Very patient!!! He literally laid on every bed in the store and he was right there answering my million and one questions I asked without making me feel uncomfortable or rushed. I had a great experience. He can always get my business.

Charlie and Matt were fantastic. Purchased mattress in December. After a month Did not like it. I switched it out and the process was easy. They took care of me

Was able to go in and get a California King mattress SAME DAY! So happy with the ease of the process & how quickly James was able to coordinate getting me the exact mattress I wanted. 3rd time buying from mattress firm and it won’t be my last.

The experience at the store was top notch. I walked in near tears in so much pain. Joshua took extra time to help me find the perfect mattress to fit my needs and my budget. Mattress will be delivered on Tues so I'm hoping for a good night sleep soon!

Charles was great. Super kind, knowledgeable, helpful, and gave us no pressure to buy. Made our purchase seamless and easy. Highly recommend!

Charlie was great. He was very patient and knowledgeable. Best person to have helping you get the perfect mattress.

Went to the store off Dorchester rd in North Charleston and Tommy took care of us. He bent over backwards and made it happen while other stores not Mattress firm wouldnt. They were not honest with us. But Tommy was up front and honest. Thanks again for Tommy making it happen at Mattress Firm. And if anybody needs a bed we will be sure to pass it on. Thanks Jeff and Shiren.

Thank you Charlie!! Charlie assisted me in my purchase and made it a seamless process for setting up my delivery. Gave me some tips and overall was efficient .

Charlie was extremely helpful and got us the mattress we were looking for!! Will definitely come back in the future! This guy needs a raise and a paid week off!!!!!

James at the Wescott location in Summerville was amazing. I recommend seeing him for any questions you would have he was able to answer all of ours and help us pick our perfect bed.

Matthew was very informative and helped us find the best mattress for us. Quick and easy process no need to look elsewhere.

The customer service was exceptional! I’m very much looking forward to getting my new mattress!

If you don’t know where to begin when buying a new mattress, this is your place! Josh took the time and patience to explain to us all the different details between each mattress type. We settled on the Serta Hybrid mattress and it is a game changer. The day we had our mattress delivered we didn’t realize we needed a box spring, and luckily Josh was able to help us order one and pick it up at the warehouse same day. The customer service is impeccable, prices are good, and knowledge is unmatched. Thank you!

Josh was friendly and knowledgeable without being too “salesy” or pushy. We appreciated the time he took with us and giving us options on quotes.

James was extremely helpful. The store had a wide variety of mattresses . Looking forward to receiving our Stearns & Foster mattress.