Carolinas Collision Center

Wonderful experience! I just picked up my car which had front pumper damage after an accident and they did a perfect job, my car looks like new!

The whole repair including ordering parts took only 12 days and they sent regular updates to let me know when anticipated completion would be. They were on time with completing my repairs and made the whole process super easy and stress-free!

Lisa was great to work with and explained everything in detail so I felt comfortable with having my car repaired there. The whole staff were wonderful and very friendly! I can’t recommend this place more!

The team at Carolinas Collision Center were upfront and honest about how long the repair of my car would take. They kept me informed of my completion date, including any delays that came up due to Kia parts shortages. The work they did was amazing, and my car looks just like it did before the accident! Hopefully, I’m not involved in any more accidents, but if I am I’ll definitely be bringing my car here.

Love them! They was very professional and nice and front desk staff very friendly and helpful.. our car came back looking brand new. Great job guys!

Highly recommend! Excellent customer service- everyone there went above & beyond. I brought my car in following an accident where it was sideswiped. The insurance estimate predicted it would cost around $1,400 to repair & take about 2 weeks. They brought in their “buffing” expert & he was able to buff out the scratches that day! The car looks like new & they even washed it for me! The total repair cost came to only $135! Needless to say, the person who hit my car was elated. On top of that, the fact that I could pick up & drop off my loaner vehicle with Enterprise at the collision center, made things easy & seamless! Can’t say enough great things about the awesome team at Carolinas Collision Center!

Our Subaru Forester was dented in an accident. We worked with Carolinas Collision Center (Chapel Hill location) for the repairs. The team did an excellent job. This included getting us in ahead-of-schedule, keeping us updated via text as work was performed, arranging rental car pickup/dropoff, and quality work. The car looked good-as-new when everything was done.

I hit a tire on the highway which broke a a few clips holding the cover to my front bumper. Took the car in for an assessment and unfortunately they were too busy to get to the repair when I needed it. Given my schedule, they told me which part numbers I needed to fix the problem myself without any charge. Incredible service for someone who didn't even end up as a customer. I hope I never need their services, but I'm glad there is such a helpful auto body shop in the area.

My experience with them is nothing short of great.
Car accidents are never fun. But they did diagnose and provide the estimation super quick. They did abide by their timeline. Plus, the quality of work is also good.
Also, it was very easy to reach out to them. I was getting the updates through text every other day, which was cool.

Also, since they are authorized Geico center, It was simply grab and go experience for me.

I cannot thank Matt & Mike enough for their honesty and integrity and dedication to helping me fix my car door! Their graciousness means so much to me. Also the receptionist (I don’t think I grabbed her name) was amazing too and I’m just so grateful to find such amazing people! Thanks again!!

Carolinas Collision Center was outstanding. The team was very professional and knowledgeable and provided superior customer service. The repair was perfect and they resolved any questions and concerns with ease. I would recommend this business to my family and friends.

Excellent service, courteous and respectful staff. Very happy with the repair done on my vehicle..

I recommend 👌🏽
Had multiple vehicles repaired here and was very pleased.

The front desk clerk was friendly and professional/fast. The Enterprise representative that was there for my rental was great as well. The employee that talked me through the estimate was knowledgeable and patient. The work was completed twice as fast as the estimate from another, similar place.

And the work was great.

I have no complaints about my interactions with this place.

I was sent to Carolina Collision after I was rear ended by the insurance company. Everyone there was super friendly and helpful and they completed the work on my car ahead of schedule. I really enjoyed speaking with them and they had great energy which made the process so much easier. Thank you

We took our Mini here for front end damage from an accident. Mike, Hope and team were great to work with. Mike kept me updated both via phone calls and through the website/text updates so we always knew what was happening and what to expect. They even completed it ahead of schedule! Very pleased with Carolinas Collision.

I took my car in after someone hit me on Christmas Eve day. They were helpful , polite, friendly, kept me apprised of the repairs via text. And got my car finished early. Hope , Lisa, Jason and the team are awesome and my car looks great.

Had a great experience with Carolinas Collision Center! Excellent service and very knowledgeable, Mike took care of all of the details with the insurance company and the car was done on time. If you need body work, and you like doing business with a someone who "will go the extra mile" Carolinas Collision Center in Chapel Hill is the place. In addition, the staff was very courteous, professional, and organized.

Brian and the team here are absolutely the best in the business! Super professional and courteous and really know their stuff. The only body shop I trust in the Chapel Hill area! Would give them 6 Stars if there was another!

Had to get my car repaired here and everyone was so nice and funny and it was a pleasure to be serviced by this group. Hope was amazing at the front desk and the technicians make you feel like you’re right at home and everyone is so welcoming.

I am so glad that Geico directed me to this business. I've used other car repair places in the area over the years and my experience with them was nothing like Carolinas Collision at Legion Road. From the moment I brought my car in Lisa made me feel at ease and took care of everything - even the car rental. If you have Geico auto insurance this is the easiest decision to make. I don't know why anyone would go anywhere else. AND, not only was my car done early, but it was the CLEANEST it has been in quite a while. I rate my experience here and the level of service I received here as superior!!

Very organized, personable, polite and communicates well. Items they said they may not be able to correct. They got them corrected. Be careful not to speed on the road to their facility as the police were on the street every time I visited the location. Saw several people pulled over. My car looked good! Great job!