A Better Wrench

We have been loyal customers to A Better Wrench since 1995 when we lived in Chapel Hill. We purchased several cars from Max and used his shops for maintenance over the years. We moved to Wake Forest in 2012. We had a battery problem today. We called Max Jr. and he was two week's out but took us in right away. You cannot get better service than that and for us well worth the drive from Wake Forest!
Thank you Max and Max Jr. for your excellent customer service and car care. You are the best! Ron and Darlene Freedman

Great experience. State inspection on my Sprinter chassis. In and out - super quick. Walk-ins only for Sprinter motorhomes because they don't have storage space but if all you need is the state inspection - these are your guys.

I love that they are a family-run business (Max Sr., Max Jr., and his awesome wife Julie. This is where I got my car and where I have work done on it, they are absolutely so kind and trustworthy, you know that you are in good hands. They really know their stuff. They have a comfortable waiting area, offer coffee and cold water (and on my last visit Gatorade). Very understanding and will explain things to you which is good if you're like me and don't know much about cars. They do inspections too!

Unbelievable experience. From the customer service, to the actual servicing of the car, it was a great experience. I wish I could give them 6 stars! Mercedes dealership wanted to charge me more than it would cost to buy a new car. A Better Wrench came through and blew me away with the overall experience.

I had been considering buying a new car as a treat to self for retirement. I had many questions and Max, patiently and very willingly, answered my questions any time I had one. In fact his wife, helped me locate my vehicle and her service and follow up was fabulous. Honest people and I feel like I can call them for any question, or issue I may have...Highly recommend.

You will not find a better place. I drive from Roanoke, Va to Chapel hill, NC for there business.
My family has been a customer of "A better Wrench" with Mercede Benz(s) mechanic repairs and sales for 30 plus decades, Max Sr. running the business on his own. This is the place to get your Mercedes repaired or purchase one.

I brought my C32 AMG there for and oil change and to get inspected before I sell it on BAT. I asked them to take some photos of underneath the car while on the lift. Max took all the pictures and gave me a detailed breakdown of the car. He educated me about other AMGs that I am looking at to replace this with. Outstanding service. I won’t go anywhere else now.

Excellent customer service....best mechanics in town. They diagnosed and fixed my vehicle in just a few short days. I was back riding in no time. Highly recommend. If you don't take your Mercedes here for needed affordable repairs, then you must be out of your mind.

If you have a Mercedes, go to ABW for all of your service needs! They are extremely honest, knowledgeable and just genuinely care about their customers!! I can not express how good these folks are at Mercedes service...they have been in business for over 30 years for a reason/they are simply the BEST!!! Use ABW with the upmost in confidence that you are receiving best in class service and that they are looking after your best interests when it comes to servicing your Mercedes!!! Highly, highly recommend A Better Wrench!!!!!!

My wife and I wanted to express my heartfelt gratitude for the wonderful job you did in fixing our car. Your expertise and attention to detail truly amazed me. Not only did you diagnose the issue accurately, but you also went above and beyond to ensure that everything was working perfectly.

It's rare to find such competent and dedicated professionals like you. Your commitment to providing exceptional service is truly commendable. I am incredibly pleased with the outcome, and my car now feels as good as new.

Thank you for your hard work, integrity, and prompt service. You can be sure that I will recommend your services to my friends.

Once again, thank you for going the extra mile and for your exceptional work.

A big thanks to the professional and courteous staff at A Better Wrench. I own a 20 year old SL 500, and it needed some brake work as well as some cosmetic fixes. The mechanic did a superb job, making sure it got done correctly, without rushing. And I should also point out that a question about price was quickly met with, "How can we make this right?" I can see why most of the reviews here read like love letters, and why customers travel great distances to maintenance their cars. I am happy to add my review and give high praise to the impressive staff at A Better Wrench!

A Better Wrench is the first place I will call for work on my 2000 Mercedes SL500. Max Scroggs, Sr. is as knowledgeable when it comes to MB as anyone I have met, and his team of technicians are an ALL-STAR team

This shop is simply the best. The mechanics are all top notch. Everyone is treated fairly with respect. Every time I visit and get my car repaired I am overjoyed with the competence and friendliness of everyone there. Prices are reasonable and worth every penny!

I needed an annual emissions test for my vehicle. Due to work and general procrastination, I was on my last day to have it done. Called around and visited a couple of other places I’d used in the past, but they were booked solid with a minimum wait of 3 hours and one place had an opening 4 days away (for an emissions test? Really?)

Called A Better Wrench and explained my plight. They weren’t any less busy than the others I spoke to, but said “no problem!” And even gave me a couple of time windows to bring the car by. I was only just getting comfy in their nice waiting room when they told me they were done. I was in and out in 20min.

It was “just” an inspection, but I appreciated that they recognized it was a quick turn around job and worked me in quickly even though it was clear they had plenty of work going on. Depending on their workload/schedule, your experience may differ somewhat, but based on their up front communication and friendly customer facing staff, I’d recommend giving them a call. They will be the first place I go to from now on for future repairs and inspections.

The only other comment I have is that the building is not clearly marked. Google maps takes you right there, but the building is set back from the road a bit with a row of trees in front of it, so it’s not immediately evident. The number of parked cars along the road and in front eliminate the need to be a super-sleuth to figure out if you are in the right place, but I figured I’d mention it.

This is the best mechanic I’ve ever had. If you don’t own a Mercedes buy one just so you can go here! Amazing work, fair prices, family business and quick turn around. Truly the best of the best! They even took almost an hour to teach me about my older new car I had purchased. It’s truly above and beyond!

A Better Wrench has been maintaining my cars for over 20 years. They are the best and I recommend them to any Mercedes owner. They are honest and ethical professionals.

Always professional and I'm very confident they can fix my E-350

Professionals who know how to repair and service a Mercedes! They worked with my schedule, communicated with me in a way that I could understand and did an excellent job with my car. Highly recommend them.

Came to A Better Wrench after visiting a nearby dealership … needless to say it was night and day. The technician here called me and addressed all of my concerns knowledgeably and succinctly. He told me what I needed and what was not necessary at this time saving me over $1000. I will continue to use them for all my vehicle’s services.

Never going back to MB dealership again to service my SUV. They’re rip off. I had a good experience with A better Wrench