Verizon

Jacob was very helpful and showed us how to receive the best deals. We upgraded 3 phones and a new tablet. Great friendly helpful customer service 👌

Kameron was very, very helpful. And fixed my password and added new apps!

My customer service experience with Kearston was phenomenal! She was so helpful and patient.

Upgraded 2lines to the iPhone 15 Pros takes a while because of the service issues at the Verizon store but other than that it’s seamless transition.

Thank you Jacob for helping my family with a great deal and new phones!

Kearston and Zach were extremely helpful and easy to work with!

Always helpful when I am needing help. I stop in with questions and they are polite and helpful

When it was a Burger King I never came here but now it’s the only Verizon location I trust, customer for life, thanks again.

Jacob Grooms did a fantastic job helping with our service! It was such a smooth experience, and it was not near the headache I’ve had with other companies! Go to the West Union Verizon store for all your needs, you won’t regret it!

Helped fix qn account error where our phone numbers where split up. We were able to get everything sorted out swiftly. Thanks Matt for helping.

Wonderful place to get all your Verizon gear!

The staff are friendly and efficient, like to converse when they can but will drop what they are doing to help out in anyway they can. Very fantastic service and lovely atmosphere to get electronic services.

I was in the store yesterday for a little over 6 hours! Kearston Wright was more than helpful with my situation, but she could not get the technical support from her managers or Verizon customer service to expedite my issues in a timely manner. Kearston worked diligently contacting multiple resources to complete the changes I needed in my plan and phone. I was able to hear the questions and responses she was getting during those 6 hours! Verizon management and customer service wasted at least 4 hours of my life! If you're not available to help customers and staff after 3:00 on Friday , then close your stores.!!!!!

Thank you Tyler from the Hillsboro office for taking the time to help assist in the process! I definitely would have changed to another company if it weren't for the two of you! Kearston Wright is the only reason I posted 5 stars! Thank you Kearston!

Excellent service from Jay G at the West Union store in Ohio. He was very helpful and got all my apps transferred over perfectly. Also he was very helpful on questions I was asking.

Very friendly and helpful. Helped me get a new phone and out the door in under an hour!

Friendly, knowledgeable staff. Willing to answer questions & assist with information transfers to new phones. Local, honest folks.

Keraston offered excellent service with expert knowledge. She sold my husband a New I phone and I will return to purchase a new galaxy S23 ultra.

I have purchased several cellphones and most recently an air iPad. Love the products and the service. The employees are knowledgeable and helpful with any questions.

Went to this store after having issues with Verizon online for almost 2 hours. Jay was excellent in getting my line upgraded and everything transferred and in order.

I have been all over the world, and this store is the very best service I have ever got. They explain things thoroughly and completely. And they do not get flustered if they have to explain multiple times. Thank you to the manager, Tyler. For walking me through everything. And everyone else in the store.