Jim's Automotive Sales & Service

Me and my fiancee was recommended by a great friend to go here because our heat was not working in our 2015 Chevy Equinox. Two other shops gave us outrageous prices so we choose to go with Jim's Auto which was the best choice. Not only nice and friendly but also reasonable with great work. Awesome experience 👌🏽 thanks Zach and the team 💪🏽

On Dec 7th, I suddenly had gas gage issues, so I ran out of gas in Buffalo on way to Roch. I was towed 2 Jims Auto. The guys there saw me quickly...put $15 worth of gas in my tank & only charged me that! Honest..nice group guys! 🙂 I wld go back 4 servic 4 sure! Thanks Jims!

Randomly showed up with my 97 Jeep Wrangler that had literally gone underwater for 15 minutes….. After a few repairs at another shop my jeep still wasn’t running right. My friend had recommended trying this place and I’m glad she did! I dropped my jeep around 10am and they had found the problem and fixed it by 3pm the same day! The NEXT day my jeep had another issue. I literally showed up randomly saying there is something else wrong. No hesitation they told me to leave it here and they will let me know tomorrow. My car was fixed and ready to go the following day. Now my car is running better than before! Can’t thank them enough! Very professional and quick. They did not recommend any extra nonsense either. 10/10 will return with my other cars!

I’ve brought my car here several times over the past few months and the service has always been absolutely amazing. I was referred here by a friend and I will forever continue to refer friends and family here. Every time I bring my car in they are usually able to fit me in that day and keep me updated along the way. The service is always incredibly fast and at a very fair price. A lot cheaper than other places I’ve brought my car too, while also doing impeccable work. Zack and his family treat their customers like family and they’re always looking to help out as much as they can. I’ve had brakes done, inspection, electrical repairs, body work, leaking fluids, oil change, etc. You name it, I’ve gotten it done here. They’ve never once tried taking advantage or up charging services. The experience is unbeatable and I can’t recommend this shop enough.

Zack is an amazing technician with honest work and very reasonable price. I highly respect this shop as they do it the right way and conduct business in a highly professional matter. Thank you for making my car safe to transport my daughter. Much respect to y’all

I cannot say enough great things about this place. Zach was beyond helpful with diagnosing and fixing my vehicle. They went above and beyond expectations and making sure everything was fixed correctly and then some, very thorough but do not push anything you do not need. They are honest, knowledgeable, fast, professional and friendly. Explained everything and gained my trust quickly. I have never had such a great experience taking my car to a repair shop. I actually left with a smile on my face. My car had a not common issue and they figured it out and repaired it with no problem. The price was amazingly reasonable. I will never go anywhere else and will recommend them to all my friends and family. Thank you guys again for your great service!

Great service. My family and I broke down and he took us in and got us out same day. I'd recommend this place to anyone. Amazing service and prices were good.

I called because my drivers side windshield wasn't working. I had my contractor take a quick look and he thought I needed the whole arm replaced. They said come on in! Was there within 5 min because I had errands to run and it was going to snow. I literally pulled in and the owner came right out. Told me to pop my hood. He got a tool and came back out. All that needed to be done was the blade nut or whatever came loose and wasn't getting triggered. He said have a nice day and to call them back if I ever need anything else. I will most definitely be back there if I ever need work. Honest business right there!

Zack and his team of professional are very knowledgeable about cars. They help my college Son with his inspection, brakes and a leaky valve for a reasonable price. Turn around was one day … I highly recommended Jim’s Automotive!

I also had the opportunity to have my registration done . Once upon arrival I was greeted in a very professional manner, I inquired about making an appointment for an inspection. The owner was nice and courteous, he said no worries I’ll take good care of you. I had my automobile towed there on my appointment day. Two lights were on. He said you can’t pass inspection with the lights on. He then said you should have a warranty on the vehicle don’t pay me when you can get it done free.
I left my car over night the next day I went back my car was inspected lights off. He recommended and oil change. I took him up on it. I haven’t had such good customer service in so long. I felt spoiled. Thanks Jim automotive for such good service…

These guys are amazing. They know what they are doing and the prices are great. I've been a customer for years and gonna be for many more years to come. ^.^

2nd time purchasing a vehicle from Jim’s Automotive, the first time there were a few hiccups but I got a great car for a great value, so when looking to purchase my 2nd vehicle after searching around found a lot of dealers high miles & high prices… Jim’s prices are very reasonable & affordable. Both my vehicles blue book value were generally $2,000-3,000 more than the price they charged. Very happy with my purchase. They advise me upfront about issue with the trunk not closing properly , honored their word & got me in the following week to fix my trunk. 2nd times the charm. Great Guys & Great service.

Great service and the right price!
I recommend this garage.

Quick to help, honest and caring. While driving through on vacation, an engine light came on in my Subaru. I quickly searched for a nearby automotive shop to take a look. They weren’t open much longer, but they didn’t think twice about the time and made sure to help me anyway. They took a look and made sure I was ok to go on my way. Thankful they were there and quick to help. Great guys! I would highly recommend this business.

They are super cheap and very friendly. They once put a screw in my heat shield for free. There's a reason I drive 20 minutes from my house to this place every time I have a car issue, instead of the loads of other mechanics closer to my house.

Zach is amazing!!! He did a great job of explaining the diagnostics and getting my car back to me in a timely Manor. I recommend him to everyone.11/10!!!!!

Great service. Accommodating time-table. Reasonable prices.

The only reason I first went to Jim's Auto was because I lived down the street and could easily drop off a car and walk home. I am not a friend nor related to Zach & Ed but they've been honest and have done great work to my vehicles over the past 7 years so I keep going back to them for everything including routine maintenance like oil changes, brakes, and NYS inspections. They've also done A LOT of work on my vehicles to keep them running over the years because they had 80K & 100K miles on them respectively--so they've fixed/replaced all sorts of parts over the years like a water pump, alternator, tires & rims (with TPM sensors), rotors, etc. They did transmission warranty work on my Van and helped me get reimbursed from Toyota and even helped diagnose an electrical problem the dealer didn't find.

I know they sell cars, but I've never bought a car from them (because they've always kept my vehicles working). When I mentioned that I was going to trade-in a car for a brand new one, Zach actually helped me figure out what my trade-in was "really" worth wholesale so I could get top dollar on the trade. Sure enough, the Dealer only offered the Kelly Blue Book value so really Zach helped me get even more money on the trade!

Even though I recently moved further away, I still bring my vehicles to Zach & Ed. Rather than waiting at the shop for my vehicle to be serviced, they drove me home which was nice. I'll keep going back to Jim's and I'll keep recommending them to anyone because good & honest mechanics are hard to find.

I have been coming to Jim's Auto for at least 5+ years it is a family-owned business. These 2 gentleman take very good care of you and they are reasonable. They do not do unnecessary work on your car they will advise you of all your options.
And for the person that left a remark State and they don't answer their phone FYI they do all their own work so you know it's done correctly so leave a message will call you back. My opinion this place should be rated 10 Stars.

The guys were quick to respond to any repairs and reasonable in price. I also bought a used car and still running great highly recommend. Just bought second vehicle within 2 year period and btw not related. Great deal looked over the car I wanted to buy found a couple of small things that needed to be fix and they fixed them for me. They are always willing to work with a customer within reason. I was able to do all this within the same day.