Ashley Store

I was pleasantly surprised with such great service. Everything went perfect .
We went to Ashley picked out furniture with no issues or surprises. That's not common. Our salesman was Luis. He was very knowledgeable and helpful.
I really liked his sweet personality. The manager
Michael was cleary paying attention to what was happening in his store. He was also very nice.

The experience at Ashley Store was great! I had the pleasure of working with the store manager and he was very helpful with helping me decide on the perfect kitchen table set and furniture for my basement. He was very friendly and knowledgeable. My delivery is scheduled only a week and half out. I’m hoping I’ll be pleased when everything arrives.

I recently visited Ashley furniture in Joliet and was very pleased! I came in looking for a sectional, I found one that I absolutely loved but the price range was too high. I had a quote from another location and was upset because at the other location it was a different price. My sales associate Nicole Harvey did everything she could to help me be able to afford the couch. Nicole and the manager David went above and beyond! I was able to get the sectional that I was in love with! I will definitely be back when I’m in the market for new furniture. I will definitely be recommending Ashley furniture to my friends and family. Thank you so very much Nicole and David!!

My entire home is furnished through Ashley! I simply love the quality of the furniture as well as the price. And to add, the customer service is amazing!
Thank you

Luis showed me exactly what I asked for! Matched the price I had. Receiving my product in a timely manner, didn’t have to wait months for my furniture

I was honored to work with V. She was very professional and knowledgeable. The one thing that really sticks out to me is that she didn't follow me around the store. She gave me space to wander around a little and answered all the questions that I had. I will definitely be going back to the Joliet store!

Superb customer service!!!!! Nicole was so kind to us! She listened carefully and showed us what was available and provided guidance based on what we needed and wanted. Her patience, kindness, friendly demeanor and diligence created an amazing atmosphere! We are definitely coming back! 😁
Also at this store you will find the most beautiful items in the area. Hurry up and go shop there!

We had a Fantastic experience at Ashley Furniture in Joliet. Mustafa and David were so accommodating and kind. They explained everything to us thoroughly. They listened and respected our needs. GREAT Guys! Thank You both so much.

Experience at Ashley Furniture Store in Joliet! Mustafa and David were so accommodating and kind

We were very happy with our experience at Ashley. Andy was extremely helpful and took great care of us. Can’t wait to receive our purchase!

Nicole & Dave were great to work with. They went well above and beyond to help us get the best deal! Thank you both.

I had a great experience working with Nicole. She was very patient and friendly. She even made sure I got the best price.

Craig was extremely nice and happy to help us with the purchase we made. Very thorough about what was expected and how things where gonna go. Positive attitude and not pushy at all. Most chill and relaxing time ever at a furniture store.

Went to this store after having a bad experience with the online service. Met with manager (David) and he was respectful and responsive to my frustrations and concerns. He handled the situation perfectly and I have gone back to purchase from him. Outstanding customer service. Thanks.

The store manager was awesome, he was very knowledgeable and I am very happy with my new mattress and adjustable bed frame.
Keep up the great work

Didn't buy anything this time, but Donna helped me and my wife with our decisions and saved us a few hundred dollars. She was knowledgeable, friendly, and hard working. Thank you Donna!

The sales representative was awesome, she was very patient with all of my questions and concerns in purchasing a sofa and love seat for my loft. She answered all of my questions and the process was fast and I was able to choose the delivery date. This is one of the best service and quickest transaction I've ever had with making a furniture purchase.

Went to Ashley furniture today and purchased a living room set and bedroom set. Donna was amazing!
Very friendly and helped us throughout our stay. David the manager was also amazing. He answered all the questions we had. They really know how to take care of their clients! Thank you for assisting us!
Daisy

Nicole was AWESOME! We picked a dining table and she has us out the door in now time. Highly recommend. Will go back for sure!

Manager David was great. We found couches that we loved and we were very pleased with the costumer service.

Nicole did great, gave us info we asked for a clarified question! Pleasant experience. Will recommend.