Encore Rehabilitation-Athens

Eveyone is wonderful. I have gone there multiple times. You could not ask for a better rehab facility.

I am currently a patient at Encore Rehabilitation in Athens. I have used Encore for Physical and Occupational Therapy several times in the past. I have been treated by all the Therapist at one time or another and found them all to be caring and professional. They are truly concerned with managing my pain and helping me achieving my goal of a full recovery. Their knowledge of the proper exercises and treatment is second to none. From the time I'm greeted at the front desk until I leave, I have never had an unpleasant experience or been disappointed. Great team of caring professionals!

My reviews concerning Encore's Rehabilitation best practice indexes are above average. Easily meeting and exceeding Industry standard metrics. Its a reassuring Level One Post Restorative Care Facility and I so happy that it's theue for me after and extended Hospital inpatient situation. Patient Care is equally matched to staff skill sets! I just admire the comradery the available Team at Encore, which by the way many member have worked sisde by side, have 25 years of working together. The management, training, equipment maintenance, knowledge, and quality intership integration, make these everyday sheros and heroes a viable force the the best Tenessee Valley!

It's a great gym Staffing is always there love the fact that is 24 hours it also has plenty of weight for all you heavy lifters

Love the workers great place and great atmosphere! 3rd time doing therapy continue to come back.

Staff is outstanding and really care about their patients.

The physical therapist are really great! They make you feel like you're important!

Amazing rehab and great people working. Also the gym is open 24/7 and none of that judging most people do at the gym

Very clean and comfortable place to rehab...great therapists that ask questions and are willing to help

Encore is really a good place and have done me very well in my therapies. The Therapist are very polite and always offering a friendly word. My 3 star rating is due to the wide open window between the Therapy area and Gym next door. Don't care to have someone starring through at all the patients and watching a butch sweat. Needs Blinds or something. Just Saying

after having a right hip scope (labrum repair, femoroplasty, acetabuloplasty, and synovectomy) I chose encore in Athens because it was close to home. I am non-weight bearing on that leg and on my second visit, they wanted me to start on weight-bearing exercises. I gave them my operative report so they would know exactly what surgery I had. I had a different therapist 3 out of my 4 visits (after 4 visits I switched to Sportsmed in Huntsville where I normally go and just took the hit on the drive). I was asked almost every time what surgery I had (specific details) after I had already given them the operative report. This is a surgery where special attention must be given in rehab and it just wasn’t there for me. I’m very meticulous about my PT and rehabilitation particularly after hip surgery. I’m sure for a lot of people, this level of care would be just fine. But I had the same surgery on my left hip last year so I was expecting more attention to detail. I expressed my concern to my surgeon and he suggested I switch rehab facilities. I want to make it clear that I was never treated poorly, nobody was ever rude to me at all. Everyone was very kind. But more attention to post-surgical patients is needed, in my opinion. I will continue my full 12 weeks of therapy in Huntsville.

very busy at time

So, I have contacted the owner on multiple occasions about these concerns and he seems to not care about the patients that are entering this facility in Athens AL. But I'm sure he gladly takes my money along with everyone elses.
My 1st concern was being watched by the people that enter SportsFit, which is the owner's other business, that is only divided by glass. I suggested that he put up mirror tint on the gym side so the gym members can look at themselves and not the people in the Encore ReHab Facility. Since it seems to be a HIPPA violation of privacy. Some people are uncomfortable with others looking at them doing therapy anyways.
The 2nd suggestion I gave him was, they really needed to add some automated doors entering the building, because everyone entering is injured in some way or in a wheelchair and CAN'T open those doors by hand, unless someone else kindly offers to go open them for that patient.
He responded to me and said those were great suggestions in June 2021 but he stopped responding after I asked him why they were offering therapy on July 4th, I told him that's a HOLIDAY... So the staff worked in the Rehab facility on a Federal Holiday! So sad...