Pet Supplies Plus Madison

This pet store provides a 5-star, exemplary service experience to their customers. Ryan, Tess and Rachel were so nice to me. They went above and beyond to help me built my aquarium. These ladies were friendly to me every time that I made a visit to purchase more items for my aquarium. In fact, I have never received this type of one-on-one service from employees at any other pet store that I have visited. They really care and provide their customers with the utmost respect and service. I will definitely shop there again. I am sure that it will be very soon. Thanks ladies! 😊

They have pet adoption events almost every weekend. I've been able to return items without a receipt. Overall a great place.

Hands down the nicest staff. I could literally just talk to the dog groomers all day about podcasts. Everyone seems super excited about baby cats and Vulture. It doesn't seem like "people just doing their jobs", it's like everyone wants to be there, and that makes me want to be there. World's dopest energy, great staff, good selection, a very weird cockatiel, and overall a joy. It's my cat-stuff place now. Also, directly in front of PJ's, who makes Starbucks seem like an five year old tried to make fancy coffee but kinda gave up half way through. As a new dumpster kitten dad, I can't be sleepy. Gotta stay on my toes. Coffee is a staple 👀😽😽

First time stopping in but it definitely won't be the last. However, I may leave my berner at home next time because he wanted everything!

Me and my entire family bring our fur babies here! They love it and so do we! The staff is extremely knowledgeable and soooooo understanding, about our pets needs! We have been meet at the door EVERY time we enter! The absolute best place ever! My babies thank it's a treat when we go to " their store" !

Well stocked with WIDE WIDE varieties to choose from. Very clean and organized. Staff is amazing and super kind and helpful. Hats off to the team at this store. Dog wash is clean and inexpensive. Just bring *Fido* and soap, water towels etc are all provided...under $20 to do this..is quite reasonable.

Excellent Selection of pet food and other supplies. I use the dog washing stations on a regular basis. It is easy to wash your dog there and use their towels and hairdryer to avoid the mess at your house.
I always find their staff to be friendly and my dogs loves to go to this place

The people that work at Pet Supplies Plus are so very helpful, and are very nice. Will shop here again.

I love love ❤ shopping here. Online ordering and pick up is quick and simple.
The staff, especially Rachel, are super helpful, kind, caring and respectful.
I always feel respected and well cared for.
Rachel is especially kind and takes the time to listen to anything I'm sharing with her.
The whole TRAM is amazing and I especially appreciate when they carry my heavy bags of dog food to my car.
Highly recommended that you shop here!!

The people here are extremely friendly and knowledgeable. They have a self service dog wash station that is only $10 and it provides towels, shampoo and conditioner for the dogs plus a blow drier. They also have a dog groomer on site who does an amazing job. This is the main place I go for all my pet needs. They have fair prices and kind people. My dog loves going for a visit there to pick out toys. 🙂

The staff at the Madison AL location is wonderful. I am always asked if I need assistance. I am in the store a few times a week for routine products and have never been disappointed. I am always greeted and assisted with anything I need. I highly recommend this store for all of your pet needs.

No complaints other than some inconsistency with the grooming department hours but that may have been fixed.

We love this place for our pets! Everyone is knowledgeable & friendly & the whole entire store is clean! And had lots of options for all pets!! Our Daughter is obsessed seeing all the animals and the employee's know all the information about each animal, even if just showing the animals with no intent on buying! The employees are always cleaning the cages and tanks too. Would recommend this store over big companies.

Always had a great experience with Pet Supplies. Friendly staff, great selection of products and almost always there is a coupon. Pickup service is always spot on and very timely! Also adopted one of our cats from there. Very glad they support rescue organizations

Not only do we buy our feed and accessories for our reptiles here, we brought home one of their geckos. They have some reptile owners themselves as employees and they handle and feed them well. The store is well kept and doesn't smell bad. The employees are always friendly.

Great location to take your pet for grooming. Great selection in food, and pet supplies

We always have a great experience at Pet Supplies Plus! The staff is friendly and helpful, the store is clean and well stocked. The prices are reasonable.

Super friendly employees, large selection, fair prices. They have barking spots in the parking lot and I dont know what that means but I parked in one. My fish died over night, probably my fault :(

Very friendly, well stocked, and clean. Prices are competitive with even big-box stores. Give them a try for your fur babies (and your wallet!)

We have our two dogs groomed there about every 3-4 months. The staff is courteous and friendly. It's always clean. The dogs are not too traumatized by the experience as they are at other places.