Roberts Mark A DDS PA

I am fairly new to Athens and changed insurances and needed a good dentist. And I saw some reviews on Dr Roberts and said that he wasn't very friendly. I find that quite the opposite the whole staff including Dr Roberts was extremely compassionate with the other patients as well as me. I also contacted my insurance agent and told him that if he needed to recommend anybody that and I recommended Dr Roberts and he is going to call the insurance company that I have and tell them what a wonderful job he's done. Thank you again for the care that I received and I'll see you at the next visit

I have had a lot of experience with dentists some good others not so, Dr Roberts rates extremely high on my scale of dentists I would highly recommend. His demeanor was wonderful. Not once did I feel rushed or just another patient. He allowed me the time and curtiesies I needed to know I was in good hands. I found him to be honest and sincere in the dental plan he proposed for me. Thank you Dr. Roberts for reestablising my trust in dentists.

I have used Dr Roberts for 2 years now. He shoots straight and doesn't mince words. I love the staff. He does a great job for my dental needs. Quick appointments when in pain.

Has cared for our whole family for years, wonderful care. Staff always friendly and helpful. Dr. Roberts always caring, honest and thorough. Excellent dentist.

The ladies at the front desks kinda made me anxious but the lady that did my teeth were so kind and welcoming! So was the male dentist:) She did a very good job.

Very pleasant and doctor always does a good job. No complaints.

I have had nothing but great treatment from Dr. Roberts. I have been using him for nearly five years, and I give him nothing but great reviews. He has been personable, helpful, and attentive to my problems. I have had panic issues with dentists in the past, and Dr Roberts has solved that problem for me. His staff is friendly, helpful, and has worked with me several times in changing appointmemts. If someone is having a problem with Dr. Roberts, that particular person may be the one with the issue....

Staff was great dr on the others hand did not Leson to me at all I told him what I really needed looked out and he over look one Mager concern I had and looked at something A lot minor in comparison a tooth that was not broke at all just has a small cavity compared to a tooth with a hole in it all ready idk how he did not see it I can feel it and win I asked all he sayer was did not get a exra so I did not look at it and walked a way

My husband ask for gas before procedure 3 times , Mr. Roberts stated "this is not a party" my husband was charged for gas but never received any. He had 3 teeth extracted ask for something for pain after procedure Mr. Roberts told his assistant to give him 4 Advil, then he did not send him home with any pain medication, told him to take 4 Advil every 4 hours, my husband already has stomach problems, I called up there spoke to Mr. Roberts asked for pain medication he refused stated " the Advil works like a narcotic".. I. said it is not working what do I need to do ? take him to the hospital. He said yes.

Pay required before anything done
even if you have insurance.
Will not give you pain medication
Not elderly friendly.

My husband went in for a routine cleaning on Oct 11th. He was told by Dr. Roberts that he needed a deep cleaning but overall health was good. My husband began experiencing pain after this appointment. We went back not once but twice to be told in the end that there was absolutely nothing wrong with him and not to come back until our Nov 6th appointment. My husband is in so much pain he can't eat or sleep. We ended up going to Dr. Briggs, only to find out my husband has a large cavity where he has been experiencing pain and gingivitis so bad that it is almost to bone loss. All these things should have been detected by Dr. Roberts on any of the three appointments that we saw him. All of this is evident on the xrays that were taken the first visit. Do not waste your time or your money.

Dentist was rude. He did not want to deal with me because I have anxiety. He wanted to send me to an oral surgeon. I explained my insurance would not cover that. It would only cover his office. So here i sit. Still with the same problem. The first visit i was turned away because insurance would not cover xrays. I had to wait until xrays came from the other dentists. All I wanted at that time was a. script of antibiotics for infection. He sent me away with an infection. Needless to say overall, experience at this office was very bad. I would not recommend him or his front desk help to anyone. Both have very distasteful manner.

Front desk, hygienist... All very polite and kind.
However, the dentist is quite rude. I have a terrible fear of needles. To the point that I almost didn't come to the dentist. When I started to cry (a small tear in my eye, not rolling down my face) from being anxious... 1 he made jokes that he hasn't seen this much crying even at home with kids. Mind you, I had a year in my eye. I was not bawling. 2 he proceeded to preach to me that I'm putting his safety in danger if I'm not calm. So I laid back quietly and did as I should as a grown woman.
I get it, I shouldn't probably cry over a needle, but it is what it is.

I've been trusting that this dentist would take care of my teeth for over ten years. Every six months I routinely went for my dental hygiene cleaning and check up (his office cleaned them as well). Since I was vacationing out of state, but due for a cleaning, I went to my brother in law's dental office in Michigan who discovered 7 (seven) deep cavities. NEVER in my life had this much work to be done. Will NOT be back!!!!

Staff wasn't very rude and the dr. Acted like he had better things to do then to help me with my tooth pain. Then didn't even give me any antibiotics for an infection I had. I ended up having to go to my primary to prescribe antibiotics. Heaven forbid if you call with a question or if you need to set up a procedure. You would have better luck getting blood from a turnip.

Years ago, He pulled one of my wisdom teeth and never went back after that! He gave me the first and second shot to numb my mouth. Neither worked! After the third attempt, it was effective. While he was injecting on third attempt he said with an angry tone, " Now your face will feel like its falling off! "He yelled at his assistant! He has a horrible bed side manner and not a people person! He is evidently just in it for the money or he is mentally ill.

The office receptionist is performing medical examinations in the lobby in front of patients. They also do not accomidate those with disabilities. These practices are a violation of HIPAA and the Americans with Disabilities Act.

Very bad manners & will NOT allow a parent to stay in the room with a minor. Our son is a minor & he told my husband & son to leave, yes leave, when my husband said he'd be staying in the room since our son was a minor. Roberts said "you can leave then".

The work he did was fine the problem was they took payment at the end i left no problem then a year later i get a ding on my credit for no joke 10 bucks because they "miss calculated " my insurance v.s out of pocket but never notified me what a joke no phone call no letter nothing 😡 .....