The Original Mattress Factory

Best. Mattress. Ever. Seriously. I wish I had found OMF a long time ago! Don't waste your time with big box stores. And best part is it's made locally!

Purchased the Extra Firm. Was worried it would be too hard, but not at all (note, if you try out the one in the store know that it has been used, so it's not going to be as firm as when brand new). Side sleeper and this mattress is heaven for a good night sleep! It keeps spine in alignment and I wake up with no pain. Have spent thousands of dollars on high-end and plush mattresses (Serta to Sealy to Westin Heavenly Bed +, which is a joke!), because that's what I always liked and thought I needed. This OMF mattress is utilitarian, yet simple, flippable and comfortable. The best part is a good night sleep after searching many years.

OMF at this CH location was great. The sales guy was knowledgeable but not pushy. He explained everything in detail and allowed me to ask questions. No upsell. Demonstrated the difference between OMF and competitor. Much better quality! In and out in 20 mins.

Delivery was a breeze too, even while having to manage stairs. Got a phone call a week after delivery and even a postcard. There's an app for a reminder when it's time to flip the mattress (yes this matters). Top notch customer service, product and guarantee. Would recommend OMF to anyone else and when I need a new mattress I know where to go!

Excellent service by Phil! He listened to what I needed for my mother and set up a convenient time for delivery. Excellent explanations of their products without a high-sales pitch. Though I was slightly dreading the task at hand, Phil made the process quick and painless. I highly recommend!

Couldn't have been better. We were informed the day before of the delivery window, and that the driver call us an hour before arrival. He courteously did that, as well as calling again when they were delayed by heavy traffic. The delivery was prompt, efficient, and careful. We are very happy with our new mattress and definitely recommend The Original Mattress Factory to others.

The mattress is wonderful! We are sleeping so much better that we were.
The men who delivered our mattress, Jeff and Kareem, helped get everything just right before they left. We recommend the Original Mattress Factory wholeheartedly.

Friendly and informative people make this store stand out. I've found the sales staff to be very flexible and willing to give you options and informative rather than just press the most expensive thing into your hand. Very nice experience. Lots of beds to lay on and try too!

Prompt delivery of a comfortable mattress, at a reasonable price. Who could ask for more? In fact, the manager of the local outlet delivered the mattress personally, so we could have it on time. Great commitment to customer satisfaction.

This is the second set we bought from the original mattress factory we love them. The delivery crew was courteous and professional and the sales staff was knowledgeable and made the experience pleasant.

Excellent customer service, thanks again for the return due to dissatisfaction.

Exceptional staff ... they truly care that our needs are met. We made our purchase and delivery is tomorrow.

Phil was super helpful, low key and pleasant throughout. Great experience

Austin was extremely helpful and knowledgeable. Great product selection.

Excellent and appreciate the knowledge and "patience" of Liane, and "smooth" delivery and set up.

Had a great experience with Rob. Thanks for your help!

Best sleep I've had in a long time. Very well made.

Customer service outstanding. Mattress is great