Macy's

I needed lingerie. Macy's was the perfect place to shop on New Years Day.

The prices were 60 percent off. I paid $17 per lingerie. White and red colors.

The line was long and slow. There is only one checkout cashier on the second floor, which includes women lingerie, bedding, and children. There is also the furniture department on the second floor.

It is easier to park in the back. It is easier to find parking close to the door back there.

James (in the shoe dept) was extremely helpful in locating an item we were trying to find. Great customer service & product availability throughout. I will definitely be coming back.

So I went to Macy's with my fiance and I wanted to surprise him with a new cologne and was greeted by two of the most nicest ladies I could ever meet. Loren and Rema. The store was 20 mins before closing and they took their time as if they were at the start of their shifts. They were patient and thorough explaining all the colognes, pricing and their personal recommendations. After making my selection, we ran into a snag with our Macy's card trying to check out, which was an internal issue. We found a resolution, so I could carry on with my surprise purchase, but none the less the level of customer service I received from them was nothing less than amazing!! I wish every department had them there too LOL!! Great job ladies!!! GIVE THEM RAISES!

I and my wife were shopping for Christmas gifts at Macy’s Cumberland Mall. My wife found a black puffy jacket in the men’s section that she thought I would like because it was Polo by Ralph Lauren, which I did but even on sale it was a bit much but she purchased it anyway and a matching hat and scarf set. When Christmas finally arrived,I unwrapped the gifts. To my surprise tucked underneath the hat and scarf set was the alarm button. How did the cashier forget that? And how did we get out of the store without the alarm sounding? Well I still have it and haven’t returned it due to illness from us both. Also the jacket I discovered had tiny little white specs here and there on the jacket. What I found was not specs when I tried to remove them but tiny little holes where the feathers in the jacket were coming out. After further examination they were all over the jacket. Well, we are better now and back at work, I’m assuming that it’s too late to exchange the jacket but maybe they can take the alarm button off the hat and scarf set. A real disappointment.

Some of the nicest sales associates anywhere work at this store! They have really enhanced the shoe department and the formal dress department is a dream, clean, easy to find the dresses by color and brand. I won't shop anywhere else for formal dresses, so well maintained.

Macy's
One of the locations of traditional clothing store in malls. Walk into the store, check it out, try it and even return it if you don't like it. Traditional in many ways. Facing stiff competition from several online vendors in the industry. Most locations have plenty of parking and friendly & polite staff. Might be a little more expensive than online shopping, but you have luxury of checking the material & trying on before buying your clothing

Wow I didn’t plan to shop At Macy’s but met TK and Ms Betty at the men fragrant counter and decided to buy some cologne for my brilliant, handsome and loving son who just started College and when I say these two ladies are professional, knowledgeable, cordial and very helpful because the prices were reasonable and the free gifts were great. Guess what 15%off and got $10.00 extra because of my Macy’s credit card. If you’re around that area just stop by and ask for those two exceptional ladies and say hi for me❤❤. My College Student just saw them now and he’s over excited for the colognes because it smells great

Excellent collection of clothing and perfume for both Men and Women. Store is spacious and clean. Customer service is very good. This is inside Cleveland mall and there is ample parking space. This store is worth a visit. This store also has good collection of ladies handbags and shoes.

Miss Taylor (perfume) and Miss Ashley (make up) were absolutely amazing and helpful today. Very friendly ladies!! I would return just for them!!!!

Macy's is now and always has been the best department store ever. The staff and the selection is top notch.

I have always received the best most attractive service while shopping at Macy's.

Macy's is my first choice whenever I need anything. Their sales can't be beat!!! They stand behind everything they sell, and I've never had a problem they couldn't fix for me.

I had an excellent experience here today, the salesman took his time and made sure I found what I was looking for.

Staff was friendly, layout was the usual and merchandise was the same...a lot of stuff was on clearance for the change over of the season. The only down fall was trying to find an entry door. However that wasn't their fault, it was the property owners fault.

I've been shopping there for over 14 yrs. Always has the best items and prices.

I went to find my step daughter a dress for her dance. The very first dress she picked up was the perfect match for her.

Even though it was crowded, the staff remained friendly and made sure that they got everybody processed through the lines quickly.

Like normal, Macys was clean and the employees were nice. I was able to find what I needed quickly and get out of there before the Sunday rush. I love how organized and clean the store was. Will be returning.

Javon is amazing! Her customer service skills and conversation made our morning! Our intentions were to purchase outfits for my daughter's upcoming college graduation pictures and have lunch. What happened was we left with a new friend. Her encouragement and kind words meant more than she could possibly know!
Macy's, you scored a win when you hired her! If she's not management material, who is???

Nice vibes and clothes were “not” thrown everywhere! I saw loss prevention in action and I felt safe! Backstage wait in line was ridiculous. The cashiers seemed to be having a party at their registers and forgot about the customers!

Love all the sales, I can always find more than I need.

The personal is very friendly, good prices, great stuff!