PNC Bank

I have absolutely no idea why this location has such low reviews.

I go to this location all the time as a buisness owner and they have always gone above and beyond what I would expect them to!

I love my bank!! I've never had any trouble with them like I have others and that's really nice. It's not a nice feeling not to be able to trust where you keep your money, cause believe me I've dealt with some stuff that you wouldn't think would happen once nevertheless twice. So thank you PNC for being a bank I can trust and also a great bank altogether!!

Phenomenal prompt, friendly service and left with a new debit card based on foresight to catch card as aged item. Excellent service despite C19 hassles on a wire from phone call through completed process. Gail was an absolute pleasure to do business with - found my PNC branch when in this area.

Help me Rhonda help help me Rhonda!
Absolutely superior customer service yesterday!
Thank you
Dan

Good bank

Luv this bank. Very friendly

Open. Drive thru

Everyone is alway professional and friendly

Always busy and there is a wait.

This branch is honestly horrible, trying to get a debit card was a pain, they wouldn't take the valid ID I gave because apparently "once you're over 18 we won't take social security as a second form of ID" which makes no sense at all. They went down a list of things that I didn't even have yet because I didn't start work or own anything at the time, nothing I was able to bring. Then I went a second time and I was able to use my health insurance card the whole time and no workers there bothered to bring it up until I got upset. One lady was super snotty too. I'm avoiding this branch from now on.

THIS BRANCH: There's ALWAYS a wait at this branch - even with nobody in line. PNC in General: Why wouldn't a bank keep your check images available for the previous years. Has anyone at PNC ever done taxes? It's really just another way to extort fees from their clients. Not just a pet peeve of mine - this is a huge annoyance for anyone trying to collate their financials from the previous year. You can do better if you look around (including some online options... just saying). I'm in the process of switching banks because of this one issue.

Another slow location, with no customer service.

This has got to be the slowest pnc I’ve ever been to! I waited in line for 10 minutes just to be told the wire department was closed! If you would have had someone directing people to either a teller or banker instead of making everyone wait, maybe I would have gotten my information in on time! I worked at PNC 4 years ago and it definitely doesn’t take as long as the teller took to deposit/cash a check. Not only that but the woman working the drive through I guess knew the person in line and was practically yelling and acting very unprofessional!

Came here to pay my rent and was told to go to Fifth Third instead because the cash advance machine they have hasn't worked in a year.