NAPA Auto Parts

Great customer service, in and out quick.

Customer service and part availability is great!

I would say that, even at their cheapest, they're still more expensive than some online places. That's to be expected when you have a brick and mortar place and they have the parts on hand! The guy at the register was very chill, didn't upsell me when I told him I wanted the cheapest they had. He even found some discounts for me! Great experience.

I hardly ever go out of my way to write a review for a company, but I have been going to this NAPA location for years now and their level of customer service is above and beyond any other part store I have ever been too. They always help me out in any way possible! Wether it be I have lost a receipt or have broken an item they are always willing to help me out. Absolutely great company and I wish I could give them a 6/5 stars. Everyone behind the counter is awesome too. Especially Brian. I typically have Brian helping me and he jumps through hoops to help me out. I wouldn’t recommend any other place. Thank you guys for the great service! Keep it up!

The staff members were very busy but still took the time to help me install my new wiper blade! I'm not good at car stuff at all, but Chris was nonjudgmental and showed me how to do it. Fantastic service!

They had everything I've needed

The staff is amazing and so helpful. Being a woman and going into a auto parts store is sometimes difficult as the employees tend to speak to you as if you are uneducated and have no idea about vehicles. Well I was pleasantly surprised by the gentleman here. Their welcoming attitudes, willingness to help, knowledge, and customer service is far superior than i have received from other autoparts franchise locations in my area. This will be the only autoparts store for me going forward.

They always have what you need. They've gone above and beyond to find me the tiniest part. Most people would have given up. I appreciate the professional and courteous attention I receive.

Great supplies in stock for almost every type of vehicle and for your garage, like cleanup products etc. Great selection of tools also. Customer service is fabulous, if you have tour make and model of vehicle, they can access a huge database and locate the part you are looking for. Some good advice feom them also. They will walk you to the part on the shelf and even show you alternatives. If they dont have it in stock, they can refer you to another store that does have it or have it delivered overnight. Professional services include same day delivery. Same at all locations, great products and service ! Go Napa !

Reopened Sept. 30th 2017. Went all out with food, music and prizes. Not to mention great prices! If was a crazy busy day with long checkout lines but the Staff were super friendly and very helpful. BTW..the line moved quickly. We'll be back!

Great store, wish the one in Cortland, NY where like the ones in Syracuse.

The folks at this store were so friendly and helpful. They epitomize service with a smile.

I stopped to buy transmission fluid for my van and when speaking to the man who was assisting me I found out that I couldn't use the fluid I was there to get but he did help me to find a mechanic who could tell me what I did need to keep my vehicle on the road

I always check stock on the website and pick up in store. Generally, the staff seems attentive and knowledgeable.

I went there for wiper blades and the counter person installed them for me for in a fast and efficient manner!

Very helpful staff, got pretty much EVERYTHING you need for your car. Love these guys.

Went to the one in East Syracuse next to Walmart and Don was very helpful and qiuck at figuring out what we needed and took care of us,thank Don

Lowest prices compared to other chains. Helpful guys. Computer system is a tad outdated to auto zone, however you get there.

The staff is knowledgeable and helpful. The store is clean and well stocked.

Fast service and friendly staff, they were very helpful