Enterprise Rent-A-Car

Rented from here when I was in town on vacation, and Ashley Smith helped me and my partner out for the whole process. She was awesome to work with and super friendly and professional as well. I will be renting again here every time we're in town now. Thank you Ashley!

Easy process, fast service, professional staff. I hope that this location will detail the returned cars for next customer. The van I rented might had some alig

Ashley was great she made sure I had everything I needed very polite and friendly I will definitely talk to her for my next rental

At the Enterprise in Monroe the ladies were just super nice very helpful and the one where I took my car back in Southgate that lady was also very very nice and very efficient and fast

A GREAT BIG 100 PLUS STARS FOR ASHLEY AT THE MONROE MI TELEGRAPH ENTERPRISE. IF SHE ISN'T A MANAGER SHE NEEDS TO BE MORE THAN THAT!! ASHLEY WENT ABOVE AND BEYOND TO HELP ME AND SO PROFESIONAL. ASHLEY WORKS HER BUTT OFF WHILE I SAT AND WATCHED THE OTHER 2 THAT WERE THERE NOT HELP. ASHLEY IS A INCREDIBLE ASSET TO YOUR COMPANY!
OH AND MY RENTAL WAS PERFECT. I WILL BE BACK TO ENTERPRISE BECAUSE OF ASHLEY, SHE IS AMAZING
THANK YOU FOR EVERYTHING ASHLEY!!!!!
👏 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👍👍👍👍👍👍👍👍👍👍

Ashley and Hunter did an amazing job. They were professional, polite, and efficient! I highly recommend this branch for any rental needs you might have!

Best customer service I have ever received. Definitely #1 car rental services in South Eastern Michigan! I would most definitely recommend Enterprise of Monroe Michigan on telegraph Rd for anyone's car rental needs!

Excellent... excellent... excellent!
Ashley is truly wonderful, and very helpful.
Highly recommend!

I have never had a negative experience dealing with Enterprise Rent-A-Car... And the S. Telegraph Rd, Monroe, MI (48161) location is the branch I usually deal with.

The Folks here are absolutely awesome and, in my humble opinion, they provide impeccable customer service.

"Thanks, Madison! You and your crew are outstanding!!!"

Dawne and the people at the Monroe branch were phenomenal. Best customer service hands down. Will recommend. Don’t hesitate to call them!

Friendly, professional, efficient, zero problems. I would not hesitate to use them again.

UPDATE: Hannah is a wonderful problem solver! We needed to renew our contract because we had it for one month. So we stopped at a different location. The other location messed up the contract and overcharged us. Hannah clarified the situation, took detailed notes and constantly reassured me that all would be well. She is excellent at both customer service and problem solving. Because of her Enterprise kept a customer even after the inadequate service provided at another location. If she is not already, she would make an extraordinary manager.

Good prices friendly employees. They don't take Cashapp card so be prepared with another credit or debit card. Walmart employees get a discount.

Excellent and speedy service! I wish I could remember the name of the gentleman who helped me today but he is by far the friendliest and hardest working employee ive ever seen. He was managing by himself from a call off and was still able to help a crowd of people in a very timely manner and was so polite and upbeat the whole time.
Give that man a raise

I worked with Dawn Williams, she did a wonderful job in assisting me with my first car rental.

Thanks Liz and Chris (I think? Sorry!) for the awesome customer service. I’ve rented from here twice now will definitely be back. I’m always greeted with a hello and a smile. The cars are clean and in excellent condition. Enterprise Monroe doesn’t disappoint. Check it out y’all!

The guys who staff this place are wonderful. It has always been a quick and friendly pick up from wherever I am, and under five minutes to get out the door when I have my rental vehicle. Would happily visit them for any rental needs in the area.

The Enterprise Employees were so kind and helpful. I loved the Ford Fusion Hybrid. It drove nice and got amazing mileage. Will Definitely rent it again, which will be in August. Thank you again for your Employees hospitality. Sincerely, Paul Poirier

Liz at Enterprise in Monroe Michigan was absolutely WONDERFUL!!! She jumped through hoops to make sure she provided the best customer service possible. All she had to rent out Monday was mini-vans and I didn't feel comfortable renting one as I have never driven one. Liz went WAY above the call of duty to get a car in for me---the SAME DAY!!!!! Thank you Liz for making me a customer for life!

I almost always have good experiences with renting from Enterprise. Great friendly service, especially from my home base in Monroe MI. My only complaint, I wish they would focus on keeping the windshields clean after each rental. I almost always have to clean the windshield when I first get the car.

Staff was wonderful, called within 10mins if booking an suv to let us know they had trucks or minivans. Opted for the van as it never disappoints. Arrived to pickup an hr later to find an easy to access facility with friendly staff and a van ready for my guys. 5/5 per usual.