Riverside Honda in Marquette

Riverside was great to work with today, specially Joe Living. We wanted to sell our Suburban because we no longer needed it. I put in Kelley Blue Book to see what would be offered and they called right away. Met with them today and received the price we wanted, so we sold it. Joe made the process easy. If you are looking to sell your vehicle talk to them.

I have a 1990 Civic Wagon I have been on a hunt for key blanks for and nobody in lower Michigan had or could cut them. I was vacationing and saw the Honda dealer and called. I spoke with Sandy who was fantastic. She found two keys and got them cut and helped me out so much! I can't thank her enough for going above and beyond for me so I could have some extra keys!

Love this place and my new 2023 Honda Civic Type R! The staff and the managers totally rock!

I cannot recommend this place enough. Jordan Musser is a solid and personable sales associate and goes above and beyond to help you find what you are looking for. I will be going here for all future car needs.

Quality work at fair price. They don't try to sell you stuff you don't need.

Knowledgeable service staff. Was able to troubleshoot my problem over the phone. Saved me a trip.

I always have good service.

Comfortable wait area with good wifi.

Great staff. Very helpful.

Friendly and professional staff.

Had a great experience buying a used vehicle from them.

Great place and great staff members

Underwhelmed. I called to schedule service 3 times one day, phone just rang until voicemail. I left 1 voice mail at 9am and by the next day i still hadn't received a call back. I called the front desk and told them that i wasn't able to get a hold of their service department, the guy was the GM and he couldn't get them on the phone either. He took down my info and said he'd personally walk over to service and make sure they returned my call. A lady from service called me back and couldn't schedule an oil change for me for 2 weeks and seemed very stressed out.
I was already feeling like it was poor service, so i called honda in Rhinelander, WI which is the same 1-1/2 hour drive for me as to Marquette. Rhinelander Honda answered on the 2nd ring and scheduled me for tomorrow and the lady was super nice and friendly.
I call Marquette Honda back and cancelled my appointment, i just don't trust a service place that can't even manage to answer or return calls.