Xtra Mile Running

Extremely knowable and helpful. Great customer service. Had me try on different shoes, test running in them, filmed my form and have me recommendations of physical therapists I was searching for. I will be going back there for any other running needs. Highly recommend this place to anyone looking for extra care or service towards their needs. The shoes I bought were priced super fairly in fact probably the best around.

I came to try on shoes that I found online but Chris enlightened me with explanations and had me try several other styles. Surprisingly, my shoes size changed and I didn't know that. He had me try a size 7 (which is what my size is now, apparently). I've been size 6/6.5. I did go with the bigger size as Chris suggested.
I am happy with my purchase, Cloud Surfer.

Chris really knows running. I went in today and got fitted for running shoes. Chris started with measuring my foot, analyzed my gait, reviewed my running stance, educated on the best shoe that fits running style and stance. He also provided great advice on running and cool down exercises. I couldn't decide on which shoe so I purchased them both. I will definitely be back!

Needed new shoes for jogging, old shoes were killing my feet. Came in and Kayla (Hope I spelt it right) was super patient and ran test on how I ran, helped me with picking the perfect pair. Now it feels like I'm running on clouds. All I can say is she is a foot wizard and the next time I need new running shoes this is definitely the place to get them!

I went in to get new running shoes today, and Kennon immediately greeted me and made me feel comfortable! He then fitted me after scanning my foot to find out the best shoe for me. I left learning so much about what works best for my feet and just about running in general. I appreciate how much the people that work here take time out to help runners and their patience too. This place's one on one personable customer service is the best! I highly recommend this store to anyone and everyone!

The store and owner (Chris) was so knowledgeable, kind and patient as I fumbled through what I was looking for (something the doctor recommended). He had much patience and I was able to leave with a great pair of shoes that fit my needs. And I drove about 40 minutes to get there- and would do it again! Highly recommend this place!

I went in today to get fitted for a pair of running shoes. I am running my first ever half marathon. Chris did a great job fitting me into the perfect shoes. I ended up buying two (saucony and On Running)! Great customer service, I will for sure return here again. I love supporting a local small business!

Fantastic! I am training for a Hyrox race and needed a shoe that could bridge my running gait needs and the physical demands of the events. Jay paired me with the perfect shoe! Jay patiently went through all of my metrics, gait, current training style, what demands the shoe would be put under, even read an article on shoes other Hyrox racers recommended.
Can not say enough great things about my experience. This kind of store is key to a long happy experience with your sport and gear needs.

Excellent customer service I have seen after a long time, and I'm so happy that I was able to find such a great local store. Kennon was super helpful and knowledgeable, and he helped me find the perfect insoles. Prices are the same as online, plus you get to try and get excellent suggestions. Before leaving the store, I chatted with Chris for a little bit, and he provided great advice on running. Highly recommend this local store and will visit again!

Super attentive staff. Very personalized service! Came in for some insoles for my husband, did not disappoint. Will be coming back for better running shoes in the near future! Thank you :)!!!

Was a bit shy at first coming in here because I never experienced such great service at any shoe business, but this is an A+ for small businesses. :)

I’m new to running and was time to invest in running shoes. Looked online, read some reviews and found this place open late. I pulled up and was intimidated at first because they had a run club meet that day. Once I walked in I was greeted and assisted by Danielle. She took her time with me despite being the only employee, busy and I had no clue what I was looking for. She went through the entire process with me. I tried on multiple shoes, inserts and she took videos of me on the treadmill. I was impressed by the service, courtesy, and her knowledge.

Had such a wonderful experience getting my running shoes today at Xtra Mile. Kennon was super helpful and knowledgeable, and he helped me find the perfect type of shoe I was looking for.

Kennon was professional, detailed, knowledgeable, and kind. His content knowledge about how running impacts the body and also the physics of running is strong and evident in the types of questions he asks his clients. He asks pointed questions that help indicate what the best shoe is based on your goals and your running style. Wise beyond his years!

In short. YESSSS. GO HERE! It’s worth it!

Now that we have appeased any “brief review leaning readers.”

…. time to bust out another review. This one has been long in the works. Not quite sure where to start… so let’s just dive in!

Experience one, rolling through to check out some running socks for my wife. And first up to bat was Jay! He greeted us kindly and gave some sweet insights. Super solid experience!

Next up, I came in looking for a pair of shoes and a nice running shirt. Kennon gave me a hand and let me tell you, another great experience. The guy is young and he looks young, but TRUST ME he’s got YODA vibes when it comes to running. Also fun fact: we both climb at first ascent! So he’s doubly cool!

And finally, gotta talk about my experiences with Christopher. This is a big deal, as a loyal cubs fan I usually overlook Sox guys…BUT he’s just too great! The guy is a superstar. He has a solid staff, his company is doing awesome things in their local running community, and ON TOP of that, he remembers customer experiences. So you ask me he’s a superstar (insert fireworks, jazz hands or whatever you like!)

Final note: SHOP local my dear google review readers. You have no idea how much it means when you buy a pair of shoes or a shirt from xtra mile instead of Amazon.

Best place to get fitted and select shoes from for your specific feet. My first time here, and will for sure be returning for all my shoe needs.

The perfect running store for the community that offers everything you could need to get you up and running. Xtra Mile staffs experienced and knowledgeable employees who are really passionate and are experts on shoes and products. I come here for shoes, gear, and nutrition and am always grateful for the excellent service. This is the absolutely the best running store in all of Chicago and they do so much to support the local community!

Name says it all. I came in looking to get fitted for running shoes after finally getting cleared from my doctors following a meniscus tear and surgery. I really felt comfortable with the knowledge or each brand and shoe and he pointed me in the direction of a few different types and helped explain the pros and cons of each , especially for my recovery. He also took video of both the back and side while I ran 30 seconds in the treadmill to see any issues that I may need to compensate for in form or arch with the shoes. He also was honest when I asked about some other products and told me I could get them cheaper online (compression sleeves for calves) than what he had since I am just starting back up and the ones he sold were much more advanced than what I needed so he didn’t try to upsell me on something I didn’t need. 100% will be coming back to get my next pair and they even had the brand I had previously used (ON ) but he had some others that he picked out to compare that I liked even better. Friendly service and you could tell he had repeat customers who came in just to chat and say hi too. I would definitely recommend this over a big box store if you are interested in running or just starting to expand how many miles you do as the proper fit and shoe makes all the difference to many people!

Went in to Xtra Mile to get new running/walking shoes. I was very impressed! Chris was super helpful and nice. I thought I was a size 11 in shoes and he measured both of my feet and told me I was a size 8 wide. He helped me find the perfect shoes. I’m really excited to start using them. I will be back. Thank you Chris!

Went in on a slow Thursday night. Got to spend time with the owner Chris and associate Danielle. They were both extremely friendly, took a bunch of time to explain how my current shoes worked and asked good questions to find out what I liked/didn't like about them to inform selecting the new pair. Quick gait analysis on the treadmill, info about upcoming club runs, and walked me through the features on multiple pairs of comparable shoes.

What a good running store experience. Got a ton of newbie questions answered and always happy to support a local business that goes out of their way to get me in the right running gear. Did five miles on the new shoes today and am very pleased. Thanks Chris and Danielle!

I can't recommend this place enough, even for non-runners and let me tell you why. I have some less than normal medical conditions that affect not just my feet but my calves and my knees. Chris (the owner) spent 2 hours with me testing every single option he had in store. We tested everything from my gait, toe box comfort, to ankle stability, to how the shoes felt with and without my custom inserts. He then went out of my way to educate me on how to teach my mom to lace her shoes differently for her unique medical condition, and she isn't even a client. If I wasn't singing his praises enough, this store has brands I've never even heard of. At first I was a little wary since these were unknown brands to me. Let me put any concern to rest, the quality you will get here, blows standard name brands (like Nike) to SHAME. The quality and benefit to my whole lower body was noticeable within days. Chris is patient, kind, caring and truly cares about the health of his patients. Go here, you won't regret it.