Lush Cosmetics Fashion Mall at Keystone

I love this place. They let me try the new shower steamer in the sink in the store to see how it worked, how it smells and how it feels! I love that everyone is so nice and fun in the store and it is very welcoming.

I couldn't buy much because i had to travel, however they helped me find things I could bring!

Mickey is so kind! Mickey had Amazingg customer service. They were ready to greet you with a smile and offer you any help in the store! I bought the milk reusable bath bomb. They recommended it! It smells amazing. 🧼🛁🫧

We had our daughters birthday here and it was the BEST birthday experience we’ve ever had. The manager Andy and their team, Aaliyah, Natalie, and Bee made the entire time run so smoothly and so fun. I would absolutely recommend this to anyone wanting a fun, kid friendly birthday party that’s more intimate. Even the goody bags were so nicely curated! We couldn’t be happier!

Vanessa is so sweet! She saw that I had a ton of stuff in my basket but still asked if I needed help! So kind and easy to talk to. My favorite place for bath and self care items.

The staff is full of awesome people.
Place is super clean and organized.
Everything is displayed well and easy to find.
Never pressured to make a purchase, always encouraged by enthusiasm and strong product knowledge of staff yo try new things. Haven't regretted it yet!

100/10 experience! The staff was so friendly and knowledgeable! I got recommendations on products I didn’t know I needed and samples on things I’m now obsessed with. I can’t wait to go back!

My favorite store, the staff at this location always go above and beyond to make us happy! They kept my babies entertained while mama got to shop and gave them both a cute little gift! Thank you for being my favorite a shop!

Fun, new soaps and fragrances to try. Nice staff, always ready with suggestions. Plenty of prewrapped gift sets in delightful wrappings!

After the Fort Wayne LUSH had shut down. I had been in need of the beautiful customer service from the workers there. This need was fulfilled after stepping in the store! Great store store design, smells, and workers. The workers asked me if I needed any help and they were always willing to answer my questions for them.

Great selection of soaps lotions and shampoo. Went in with the wife and got some shaving products for myself.

Roo was amazing in helping me find the right combination of skincare. Great experience.

Love this place my daughter had a wonderful time. It was expensive but the products are wonderful and staff was amazing.

My partner and I absolutely adore this lush! Such a wonderful company to support!

Everyone working here is SOOO nice and helpful ! Some of my favorite seasonal bath bombs were cheaper than normal because of their after Christmas sale (I love a good sale!!) Employees didn’t mind helping me get free samples of a few products that I’ve never tried!! Highly recommend this Lush !

I absolutely LOVE ALL THINGS LUSH!! Great shopping experience!!! SUPER friendly staff!!

This past Wednesday was my first time going into the Lush store. Not only is the store beautiful, but the staff is incredible. The staff are energetic, positive and so very helpful. The ladies and gentleman working that day helped me pick out the perfect products and their radiant personalities just topped the whole experience off. Thanks Lush Keystone staff, I look forward to coming back in!! 💕

Very cool store. My first time was amazing I will definitely be back.

Whenever I'm at Keystone I always have to stop myself from going here when I have other things I'm looking for, because once you walk past and you smell how nice it is inside, you won't want to leave. The staff are super nice and very knowledgable, when I've been wanting suggestions their reccommendations have never let me down. The atmosphere is very relaxed as a result, while still keeping things feeling upscale like the rest of Keystone. The products have never disappointed me either, Lush, especially this store, has always been my go-to for any sort of gift because who doesn't love cool bath bombs that make you feel and smell good? Definately stop by if you can or have the time, the smell of the store alone is worth it!

Andi was amazing and very helpful it was my first time in and so knowledgeable. Very good experience :)

My wife loved the bath bombs she found here