Poage Ford

Took my wife’s Navigator (used low mileage) to Poage Ford to get checked out after purchase from a (Big) Ford/Lincoln dealer that I questioned the service of.

They got it in according to schedule and found an item that needed attention (air suspension), they showed me the problem, took care of the warranty process and ordered the parts. They repaired it within the timeframe they gave my wife. She was very pleased with the communication. Poage Ford will be doing the maintenance and service work in the future on my Ford products.

Thankful to have such great service in a small town. The employees really show that they care!

I have never had such an easy buying experience as I did with Poage Ford in Bowling Green. Our salesman Curtis was extremely helpful and Kyle was amazing as well. They made us feel like family and stayed past closing time to make sure all of our questions were answered. Thank you!!

Brian in the service department is wonderful, he really knows his clients. Ryan in sales is also wonderful, a pleasure to work with. They really take great care of their clientele.

Hometown atmosphere.
People that actually answer the phone and schedule your service with no hassle.
In and out fast with no hiccup.

Just bought our 4th vehicle from Poage Ford! They just keep helping us upgrade to the next best thing! Love working with the team each and everyone is awesome to work with! Curtis was our sales man this time, Kyle the finance guy made it the easiest task possible! Started the process around 12pm and was done by 6! Most of the time was spent waiting on our own bank! Will definitely be back and services will be done here cause the service team is also the bomb!

They are easy to work and they get the job done! They keep me updated on what and when things need to be done on my truck !

Very nice people who work' s there
They take good care of the people come 's in
If you got any question 's they well you out
Have a great day you all
Thank you again

I had several questions about my truck that the service manager and the mechanic answered for me.

They are very professional very kind and understanding people Brian is awesome in service and does what he says he's going to do very professional thank you very much

I have been going to Poage for many years and trust them to maintain the Ford cars and trucks we own. I prefer having OEM parts and fluids on my autos.

Nathan (sales) and Kyle (financing) were both great. The entire process was easy and comfortable. As a single woman, I did not feel pressured or ripped off. I did my research before heading in and knew I was being given a fair deal. After experiences with some other dealerships, I genuinely appreciated the non confrontational and down to earth approach these two took with me. Thank you and I will be recommending to family and friends as well as planning future purchases for myself at Poage!

I got an oil & filter change this afternoon. My vehicle was taken in right on schedule. I waited in the clean and attractive show room where good coffee was ready and a tv was available to watch. When my car was ready it was delivered conveniently to the door by the service manager. He discussed the service invoice with me and notified me of a recall and made an appointment for me. Everyone I was in contact with was polite, respectful and made me feel like my business was truly appreciated.

Awesome quick friendly service.

The staff here are super friendly and the service department was extremely patient with me after I lost my cool about some problems with a Focus I had bought (not from them). The repairs were decently priced, and as far as I can tell, alleviated my issues entirely. Thanks Poage Ford Service Department!

Great service! Accommodated us in emergency situation. Gave us a complimentary loaner car. Fixed our problem in 2 days, causing no delay in our trip. 5 Starts. Chris in service fugured out our odd problem & is Superb. Svc mgr Brian very helpful. Mgr Mark kind, understanding & accommodating.

Great service! We are travelling and our Dodge Caravan began making a terrible noise. Poage was the nearest place we could get to for help. So this Ford dealership took care of our Dodge by replacing the water pump. They were extremely friendly, courteous, and professional. They cared about getting us back on the road. The only regret I have is that I don't live near enough to buy from them.

QUICK! Easy, painless, awesome to deal with, and the salesman didn't try to talk me into something I didn't want. I knew what I wanted and we stuck to that. Financing only took 15 to sign everything. Literately the quickest car transaction I've ever done and that's the way it's supposed to be! Great people! Highly recommend Poage Ford!!!

David, Ryan, and the entire team were incredible! We purchased our Chevy Yukon from Poage of Bowling Green and they were excellent with providing everything we needed to execute our purchase. David in particular went above and beyond to ensure we were satisfied!

Most of the time I'd prefer to do my own dental work than buy a vehicle but Poage Ford has been my dealership for a long time for a reason. Knowledgeable and friendly hometown staff.

Every single person working at Poage is so pleasant and helpful. Every concern about my vehicles is always addressed, and any questions I have are answered.