East Cobb Ace Hardware

These folks are always friendly and very helpful. They problem solve your issues and come up with resolutions, direct you to exactly what you need, and you don't have to buy a big quantity of the items, as you can buy the 1-2 bolts you need. Saves time and money to go to Ace Hardware.

These people were great. I had to stop because a bolt came out of my break caliper. I took it this Ace hardware and they matched it super quick.

If you want great service go here.

Great location, great customer service!

I was in there looking for a leather cleaner, worked with an associate (Josh) who was above and beyond very helpful! Was able to find everything I needed as well as he gave good customer support and information on the grills they carry as we are interested in getting one. Highly recommend this location!

Wonderful experience I’d recommend this store.

My place to check out when the big box place does not have it. Good prices and great service.

Always a friendly knowledgeable staff ready to help you find what you need. Though Atlanta area doesn't always have strong winter, they are ready with salt, shovels and of course kid sleds(toboggans)!

Very clean and well organized store. The staff is always friendly and helpful. The seem to carry those unusual items that you can't always find at the big stores. The store is rarely crowded and no lines to check out. They make it a very personal experience.

The people here are amazing! Josh and Jason are informative experts and were very helpful!

ACE has items that you can't find at other, larger, hardware stores. Very friendly and knowledgeable staff.

This Ace Hardware store is AMAZING! It has all the elements for the best shopping experience. I placed an order online for the m250, and literally within 3 minutes of placing the order, we received a call from Josh letting us know the order was ready for pickup.

Once we arrived, Ms. Kerri and Josh greeted us upon entry. Josh was very knowledgeable, helped register our warranty for the tools on the spot, did a quick demo before leaving, and answered our questions. This store is always consistent. Our first shopping experience was with River. He was so helpful that we returned many months later when needing to make another purchase.

Not only did we get excellent customer service and a pleasant shopping experience, but all employees had face masks and/or face shields on, which is much appreciated.

I bought a grill and ladder from this store. The grill was assembled by them and Blake delivered both of them. Blake was so helpful in moving the grill to the porch, and hauling away the old one. I usually shop from Home Depot or Lowe’s. With this experience and the level of service that Ace provided, I will switch to them unless they don’t have the product that I want.

I love this ace store everyone here is super friendly and helpful, I make a point of giving them my business ever time I can rather than to a big box store

I HAVE STUCK A LOVE AFFAIR WITH (ALL) ACE HARDWARE STORES BUT I MUST ADMIT THIS SHALLOWFORD & JOHNSON FERRY LOCATION IS MY ABSOLUTE BEST. YOU ALL ARE SO PERSONABLE & FRIENDLY BUT VERY PROFESSIONAL & HELPFUL. THANK YOU

*****IMPORTANT*****
I AM LEAVING A PICTURE OF AN ANT KILLER SOLD AT OTHER ACES THAT YOUR BRANCH MUST PROVIDE???? THIS PRODUCT "LITERALLY" KILLS "EVERY STUBBORN" CRAWLING, SLINKING, & SOME FLYING CRITTERS NOT BELONGING IN OUR HOUSES or yards!!!!!

Took advantage of their July special of buy a grill and have it set up and delivered for free. Ordered the grill. When it came Joshua called me and stated there was an issue with the grill and they were ordering me a new one. A week later Joshua called me again said the new grill was in and ready for delivery. Just received my new grill. It is very pretty. Joshua was very helpful. Over-all great experience!

Just recently moved to the area and so pleased to have found this Ace Hardware within just a few minutes from our home. Although there are two big (same brand) box hardware stores another 10+/- mins away, I will go out of my way to visit this Ace first to find what I’m looking for vs fight the crowds at the big box retailer. All the staff here are great and go out of their way to ensure they can answer any questions or help you find any particular item you’re searching for. Thank you all for the great service and I trust other shoppers will have similar experiences shopping here.

Friendly and attentive staff. Sometimes I even try to sneak into the store without being greeted by the staff, but I've failed at every attempt so far. They know when you walk in and they immediately ask if they can assist with anything. You know, kind of the opposite of the Home Depot and Lowe's experience. East Cobb Ace is also my go-to location for Big Green Egg supplies and accessories. Usually if I need a BGE item, they have it in stock.

I BOUGHT A BLOWER FROM ACE AND DEALT WITH A YOUNG MAN NAME WILLIAM. I NEEDED HIM TO CHECK INTO SOMETHING FOR AND GET BACK WITH ME. IN THIS DAY AND AGE OF SUB-STANDARD CUSTOMER SERVICE I WAS SO IMPRESSED THAT HE ACTUALLY DID AND SENT ME THE DOCUMENTATION THE NEXT DY! Due to his product knowledge and follow through ACE will definitely be my go to from now on.

Super helpful and knowledgeable employees. I came in to replace 1 bolt on a ceiling fan I was installing. They helped me sort through the hardware section to find exactly what I needed. I will be back!

Long overdue for a review here.

I am always impressed, and enjoy my experience when I visit this Ace. This store is well stocked, and their staff is friendly and always willing to help.

I always go into other Ace Hardware stores expecting a similar experience, and I'm usually disappointed. Then I always realize that each store is franchised out, and each store is run very differently.

Another plus for this location is its' stock of Big Green Eggs and Big Green Egg accessories. If you're in this area and own a BGE, this is your stop.

Keep doing what you're doing.

First time visit. I was very pleased w the service. Left a few pairs of sizzors to be sharpened. Got a call saying they were ready. Will pick them up tomorrow. Very nice people working there.