AAA Sandy Plains Car Care Plus

I had an exceptional experience at the AAA office, largely thanks to Shaquille’s outstanding service. He was not only kind and efficient but also demonstrated perfect customer service skills while assisting me with obtaining an international driver’s license. I’m grateful for the excellent support and highly recommend their services. Thank you, Shaquille, for your exceptional help!

Didn’t come here for car service, so I can’t comment on that aspect. But, we did come to get two international drivers licenses and had a great experience.

We didn’t bring passport photos with us, so they took them… which was super convenient. Took maybe 15 minutes all said and done and we were out of there. Including the photos, it was $65 bucks for two international drivers licenses, which are good for a year. AAA makes it easy!

This place is clean and efficient. I only went in to get my International Driver’s License but my experience is quite favorable. They can take your pictures and process everything within 10-15 minutes!
Super friendly lady at the main desk (so sorry I did not get her name).

Wow! I couldn't feel better about having taken my car here! Josephine was amazing and a wealth of information. I spoke with her about 2 different cars in need of repairs and received invaluable information on both! One was a dealer issue and after that honest information, I decided to take my car there for an oil change, inspection, and alignment. Yes - they did give me an estimate that contained a lot of work. (A very high-tech estimate with videos and pictures.) But she also made it very clear what REALLY needed to be done. Front brakes and rotors, oil change, and alignment. When I picked up my car yesterday, it drove beautifully! And - I googled where they fell in their estimates - very much on the lower end of the spectrum. Plus they guarantee their work for 3 years or 36k miles! I'm impressed. Definitely recommend!

Kevin and Doug really did a great job. Pulled in at 5 and was out by 5:15 for a tire censor. Honest and straight shooters.

I don't live in the area but, stopped by for free air on Saturday, on my way out of town. For whatever reason the "free air" wasn't working and I was losing pressure in my tires. I went inside and asked for help. When I pulled around to the bays, I was helped immediately and gone in less than 5 minutes. These are the types of folks I love to send business. I really appreciate the way I was treated. Great Job!

11/14/2018 I took my vehicle in for an oil change and to get AAA info. Being thorough, they added air to low pressure tires and checked the battery. Service adviser Eric McDonald and member representative Lenyelle Figueroa provided excellent satisfaction.

I found this location for getting an international driver's license. I had a great experience. I wish I knew who helped me, she was polite and very fast. It was a great experience

They ALWAYS take great care of me and my vehicle.

From the very beginning of the experience, the team at AAA Sandy Plains was great. Making the appointment for service online was easy. Eric was friendly when signing me in and made the process seamless as I did not have my membership card with me. He also kept me informed of everything throughout the process.The team changed my oil and checked the brakes. They called in a timely manner to tell me what was needed and worked to provide the right solution even though it was not as expensive as other options. The work was then completed on time (and for half as much as other shops) and and I was notified quickly that my vehicle was ready. I will definitely be back.

Excellent service! I went to have my brakes checked and find out what was going on with the tire pressure light. Well, while they found two nails in my tires, and regarding my brakes--they said my brakes were fine--no need to replace them. Great to have a place to go for honest service. Also, I was able to work because they had working WiFi and I used their phone -- since I had forgotten mine. The staff was very nice and explained everything very well! Much appreciation for this above and beyond service!

This place has been stellar each and every time we have used them. From oil changes to tire changes to larger maintenance issues we have found them to be honest, transparent and quick. My wife enjoys going there as they are not always trying to pull a fast one and sell services that are not needed. Eric and Doug have been excellent at Customer Service-always keeping us update on status of vehicles and setting realistic upfront timetables of when cars will be ready. Highly recommend this place.

Superior customer service. Really encouraging to see how seriously they are taking the coronavirus pandemic. Masks are required!

I've had my cars serviced here since 2013. The service is excellent and the prices are fair. Over the years, my kids drove my cars, often as new drivers. Knowing that the mechanical condition of the cars was top notch was critical. While I usually work with Robin, who is outstanding, everybody is professional and courteous. If you're looking for a place you can trust to keep your car in great shape, this is it!

This facility consistently provides us good service and pricing. I started using them for my wife's car after Jim Tidwell's Ford Service department decreased in quality and even being able to cover their own if a person was out sick. The hours are good and AAA service honors their work and guarantees. We have only had one return need and it was because the new part failed and they got the replacement from the vendor and took care of my wife with both courtesy and respect. They keep their facility clean and easy to talk to folks there. They take the time to listen and then provide good information and answer questions you may have about a need for your vehicle.

I have used this location for oil change and tire rotation on both of our family cars. The customer service is top notch, extremely kind and knowledgeable staff, and getting updates on your phone is awesome. Highly recommend!

We’ve been bringing our cars to the guys at AAA Sandy Plains since they opened. They have always been friendly and helpful. I always felt they were telling the truth about what needed doing...and they often went the extra mile with diagnostics or just to help pump my tires. We are moving out of state and I can say we will truly miss the service we got at this facility!

Hat tip to the guys at this AAA Care Plus location, especially Eric at the check-in counter. I had a nail in one of my tires and they were able to work me in and get the service done in less than an hour - in the middle of the day! Eric was friendly, professional and straight-forward - everything you want when you drop a car off for service. I've used this location many, many times and am never disappointed!

Lived in this are for many years. Today was the first day going to the AAA on Sandy Plains. I had heard that customer service was great and the employees were friendly. Sure enough, went in there to get my passport photos made and they were so nice. It only took about 5 minutes or less. I am AAA member and of course that service was free.

Fixed my car reasonably!! The service group is amazing and truthful in their estimates and final bill. Was very happy with the service and kindness of the management. Thank you!!!