Mattress Firm Crystal River

I wanted to thank Misty for her expertise and great customer service. We went in to look for a mattress and came out with the best deal. Not only was it a great buy but Misty was welcoming and informative without making us feel pressured or uncomfortable. Thank you for a positive experience.

I worked with William to find the right mattress for me. He was very knowledgable and not high pressure sales. Allowed me to take my time and answered all of my questions and concerns. Very thorough with warranties and return info. Great experience.

William was the perfect salesman. He was extremely straightforward & incredibly helpful. This comes from a person who was determined to not buy until visiting 3 stores. It was all so easy . Waiting to see if delivery is as commendable.

Misty is such a great salesperson. She is very knowledgeable and got us the mattress that fit our needs. Can't wait to get our new mattress.

Misty was a pleasure to work with and took her time to answer all our questions. We had done some research on our own and were very happy to “test drive” our selection in the store. This purchase was a pleasurable experience. Would not hesitate to recommend Mattress Firm and Misty to our friends.

Excellent salesman, William, with everything explained in great detail and finding out exactly what my needs were. Got a great sale price on my mattress. Good experience.👍

Misty was very knowledgeable about the mattresses, she new each brands construction and very patient with my husband and me trying/laying down on different brands of mattresses. The price was great for the black Friday sale.

The Salesman Will was very informative, about the Quality of their mattresses. So I purchased a True memory foam mattress.I believe it will give Me many nights of painless sleep.

Awesome buying experience with Misty at the Crystal River Mattress Firm store. Very impressed with Misty's mattress, sleep, and everything else involved in buying a bed after 60. In and out buying experience within 1 hour with 2 top of the line Tempur Pro Breeze twin mattresses and a Ease adjustable bed frame with new pillows. We had no intention of buying today but Misty made buying today as good as any other day. Thanks Misty! You rock!

I work with William (Bill) and I felt that I was treated fairly and received the information I needed about the beds and the system. I would highly recommend Bill for future purchases.

Great customer service experience! Items were all delivered on time, except for one item. The store took care of that right away. Very happy with our purchases.

Nice store & was helped within 5 minutes. Pleasant experience. Got exactly what I wanted, great selection of mattresses !

William is knowledgeable about the products. Answered all my questions. I'm a return customer. Will return. Need one more bed

Associate was very helpful and patient with us. Wonderful woman and was very receptive to our needs. Highly recommend!

Sale person Misty was very good and thorough when selling mattress. Great to deal with someone with a good personality!!
Great Job !!!

William was very helpful in selecting my mattress. The process went very smoothly. Hope delivery is the same.

William got me the mattress I needed and made everything hassle free! Great customer service ! 10/10

William was a very well informed salesperson. I felt confident that he advised me to the best choice for my needs.

Will and Misty were knowledgeable, professional and personable. I would definitely recommend this store to others.

William was very informative about the beds. He was not pushy and let me take a much time as possible.