Advance Auto Parts

Without a doubt the most helpful and wonderful staff I’ve ever met before. Out of town from Florida coming to Luray for a Wedding and my car broke down. Stranded 15 hours away from home was definitely hard. The Throttle Body on my vehicle had broken, and the closest replacement to it was in the store in Elkton. Mike who works at Advanced drove me 30 minutes down to the store after he got off work so I could get the part I needed. An absolutely fantastic fella who went out of his way to make sure I was taken care of. Another employee who helped me tremendously was John. John was out in the rain with me, pushing my car into the parking lot, to help get me taken care of. He was out there, in the rain, giving me advice and helping me with what I ought to do. Mike and John were Guardian Angels who helped get me back on the road and back home to Florida. If you ever need help with an auto part and some amazing customer service, this is the place to go. I cannot thank John and Mike enough for helping get me home, and those two employees are the absolute definition of what Customer Service and Advanced Auto Parts should be. Cannot recommend them and this store enough for all you need while in Luray!

Been here a couple times for different things, staff is very helpful. Thomas goes the extra mile to help. My dads 83 rollback I was having issues getting a part for he found it and had it in 1day. Much cheaper than the online company I thought I was going to have to deal with.

John helped me out figure out some wiring for my trailer and it was probably the best customer service experience I’ve ever had at any auto store.

Mike was incredibly helpful and friendly. I walked in with ups to send out and after Mike’s help, I spent $90 on Christmas presents for my dad and boyfriend. Mike walked with me around the store and talked out in great detail all I needed for my car and presents. Thanks!!

Good was in and out quick with the right parts

Oct 3 2021, Chris provided me with great customer service after I pulled up at 5pm Sunday with a check engine light on. He quickly diagnosed the problem, got me the parts (spark plug and new coil sleeve) and advised me on how to replace them. Done in 30min and back on the road home with a smooth running Tacoma. Thanks!

Excellent service, the representing associate helped me get my discounts, matching prices on my pays with to little effort, he knew exactly how to do his job and offered me the best quality products for the lowest imaginable process. I wad definitely impressed with his willingness to help me, thanks guys.
I will definitely go back to them again and again fir all my vehicles, needs.

They were open late and helped me find the part I needed quickly.

Very friendly service as well.

All ways has the part in stock

The staff here are awesome! They'll help you out with anything you need and make suggestions on items if you ask.

Very helpful and well informed staff. Highly recommend.

Nice place, i lots of parts an good helpful customer service

Great place for fast and helpful services

Counter person was knowledgeable of what I needed.

Always the choice for parts,treating the veterans with a discount means everything.

Had what I needed and great service!

Good place good friend, know that you need and how to get it

Jessica was a big help, and very friendly

spacious parking

Friendly people and always got what I need.