Urban Tri Gear

I was in the market for a new seat for my entry level road Felt. These guys were incredibly helpful. They have me a few options. I could find the one i wanted and buy it, the usual for most stores. Alternatively they said i could rent a couple seats to try for $25 or i could bring my bike into the store, our it on their trainer, and test out some while there. I settled on the last one.

While at the store the guy (sadly, i didn't get his name) remembered me from two days before and was eager to help even though he was already helping two other guys simultaneously. He had me try six different seats of varying styles and prices. He didn't push me towards any one particular brand or style and was most concerned with how it felt for me.

These guys knew their products and the pros/cons of various features. They were personable,friendly, and knowledgeable. I'll be back!

Support your brick and mortar!
After some research, my wife and I elected to buy our tri gear from UTG. We could maybe have saved 5% or so by going to an Amazon or something, but the service you get from supporting a small business far exceeds any extra cost. Firstly, you can try on equipment, and ask questions from the knowledgable owners which in and of itself is worthwhile. They have great selection, and when I tore my wetsuit, with 2 weeks before the ChiTri, they were able to do a speedy repair, which is now like new!

I would strongly recommend UTG to anyone looking for tri-specific gear.

Absolutely the best place to buy tri gear! Super helpful and knowledgeable. You can buy literally any gear at all you need for a triathlon. My husband had to get a tear in his wetsuit repaired, they did it quickly and it’s like brand new!

This is a great shop. After a well known mechanic in the area told me to go here for a mountain bike part I honestly was hesitant. After calling around and having no luck I went in to UTG. To my surprise they had the part and gave me a great price. This place turned into my favorite shop for a few reasons.
1. The guys are genuinely honest and do great work.
2. They don’t try to up sell you or over charge like a lot of other places I have been to.
3. Even though the shop is small, there is a lot of cool parts and beautiful bikes to just checkout.
I think this is what a local bike shop should be and I am glad to frequent it more often than I probably should.

I signed up for the Chicago triathlon and Urban Tri Gear was at the open swim clinic. They rented me a wetsuit for $20 and taught me how to put it on. Preston was so patient with all my questions (thickness, thermal versus not, tearing, how to care for the suit). I loved the suit so much I called the next day and ordered that same size and brand. They gave me $20 off due to the rental I had already paid for and gave me free shipping!! Which is incredible since the brand itself sold that same suit for $80 more expensive and was out of my size. The suit arrived in the mail just 3 days later! I'm so excited to get back out in the open water. Thank you Urban Tri Gear!!

I can’t say enough good things about Luke and Dave. Their expertise and depth of knowledge is unmatched to all of the other bike shops I have been. They have been exceptionally helpful and patient with me as they basically designed and built a bike for me. On top of that, they have educated and helped me effectively reach some lofty goals in cycling. I will not go to any other bike shop other than UTG.

Luke and Dave are outstanding! I have bought and had many bikes built by them. They carry everything and are always on top of the latest and greatest! They are worth the drive to get the top notch service you deserve! Keep on rocking guys🤘

I went in for a wetsuit fitting, telling P. that I dont have the normal thin body even though I have a moderate weight (173lbs). I have larger calves, quads and broad shoulders. P. took his time with my and letting me try on various of wetsuits in which in the end I did make a purchase. The amount of help I received and fitting is great and it is something you can’t get from just buying and trying on a suit and returning it if it doesn’t fit.
If you are into Tri, or any of the three sports individually, I recommend this store.

I'm a newbie to cycling and brought in my bike for a tire repair. They are very knowledgable and prompt. They shared just enough info without overwhelming me when I asked curious questions. They kept it simple and real. I will be back again soon for a tune up. Thank you for the great service!

Had a problem with my derailer, the gears kept slipping and my chain was loose. Bike was ready in 2 days. It now shifts great and no slipping of gears. Luke did a great job and very reasonable charge! Thank You UTG Bikes!

I am a competitive swimmer, and had swam for a few years before deciding to buy a fast skin. After talking to swimmers edge on the phone and realizing you had to PAY(!!!) to try these suits on, I knew I needed to find a different place to purchase one. After talking to some friends I tried urban tri gear. I was very satisfied! The people there were so helpful! I knew nothing about sizing prices, or anything. They talked to me about all of it, and helped me understand which suit was best for me. The man that helped me was very down to the point and helpful. He never tried to sell a more expensive product, but instead evaluated my needs and found a perfect fit. After hours of trying on numerous sizes (for free), he helped me find my size. Every time I had a question, they had an answer, and helped the process go by easily. Great staff, great facility. Will be returning for any of my future swim needs.

Luke and Dave can answer any question you have about bikes. The best bike shop and crew. They will take care of you and get you on two wheels

Devyn was awesome helping me get a wet suit and some other essentials for my first tri. She also answered the millions of questions I had and reminded me to just go out and have fun! I met her husband at Leon’s the next day and he was equally nice and helpful. In the past I’ve bought my stuff online to save a few bucks but supporting a business like this is a must. I highly recommend shopping at Urban Tri Gear for all of your triathlon needs. Thanks again guys! (Finished 2:36 for Olympic. 73/201 :-) I’m hooked!

Guys there are awesome and so helpful. First time buying a bike and hooked me up with great buy plus fitted me for shoes. Lower than may price range and exceeded quality

Found Urban Tori Gear online- Fantastic crew in both the bike shop and the store. Very knowledgeable guys with amazing, personalized service to help you however you need. Highly recommend them!

Great place and friendly service. We got great advice especially for my brother and I who are novice runners. A larger show selection would be nice, but maybe it's because they recently relocated. Nice people and great service! Would highly recommend for personal service that you just don't get at a big athletics store.

Found Urban Tri-Gear online when I needed to buy a new wetsuit. Great store - great selection, very friendly, extremely knowledgable. Place to go given how many tri stores have closed / exited in the Chicago market. I recommend them highly!!

All I can say is unbelievable world-class service from the heart. Went in to buy a wetsuit and left with so much more I can not put it in to words. This is the way a family business should be. Thank you very much you have a loyal customer.

Excellent shop and service. They are professional and very helpful. My son felt overwhelmed with all information he received during purchasing a bike. Very outstanding place.

These are cool guys that know what they're doing, and they obviously care about the customer! Walk-in repair with in stock parts while i waited. Excellent price. Fast work. Highly recommended!