Chadwick Illinois Secretary of State Facility

What a great group of people.
Fast, thorough and friendly service.
Thanks to the best DMV location in Illinois!

The girls were so attentive. Quick service and friendly. I'm so pleased I went there

It was great fast and they were very nice and polite

The most friendly and helpful DMV employees I have ever experienced!!!!

Awesome place. Great service. Small town, get to see loads of scenic fields on the way.

Went in they had you take a #.
There were 5 ahead of me. They had 3 working, 1 was taking people for there driving test.
In and out in 20 minutes, got both car stickers. Was very happy.

Kindest staff, I went an hour and a half out of my way to visit this place and it was totally worth it. There is only 2 workers, both female, and both work fast and are very knowledgeable and friendly. I never thought any DMV could be so kind, I hope it always stays this way cause the staff there was phenomenal! They were so kind to my father who is an elderly man in his 70s, he’s Cuban so his English isn’t the best but he’s been in America more years that he’s been in Cuba, this place treated him like he was a human not like he was just another specimen. Their kindness was greatly appreciated 🙂

I took a 1/2 day off of work on a friday to get my Real ID applied for and to renew a expired trailer plate sticker. My wife went along to get hers also. Was there at 1pm with only a few people in front of us. The ladies are fast and friendly ! We were seen within 15 mins and we were out of there by 1:45. Thank you ladies !

Stopped at the Chadwick Secretary of State branch yesterday and was dreading it. I say that because I always hated going there and dealing with the 2 most pitiful state workers in IL. Boy was I surprised to see that there were two new young ladies there instead of the former workers. Let me tell you it was the best experience I ever had there. The girls greeted my daughter and I with a smile and were very courteous throughout. They truly were both very nice. The state needs to ensure that they hire more employees of this caliber.

The ladies who work there were knowledgeable, friendly and very efficient. It was a good experience.

Went to the Chadwick DMV today and I must say the experience was extremely pleasant. I expected the same all grumpy people but instead it was a pleasant surprise. There were three girls there very friendly very helpful very knowledgeable. Thank you very much ladies!

The staff is wonderful & friendly to work with; was greeted nicely when I walked in & was done with multiple things in 15 minutes! Thank you so very much; greatly appreciated!

Very busy, although skillfully quick with their work. So they will get you in and out as fast as possible. Polite and professional. Thanks ladies.

I have been there only a few times in 2017 and once in 2018. The staff is very professional and welcoming to everyone. As an interpreter and as a customer I have been to many of DMVs including Chicago land, but this little town DMV is the best experience I have ever had. The staff there is exemplary and that is to be recognized.

The best DMV that I have ever been to. All the help was so kind and friendly, even though they were swamped with people. They were quick and friendly. I will definitely come here again!

This place is great. The 2 girls working there now are super friendly and helpful. I will never go back to the Sterling DMV and I live in Sterling. I highly recommend driving the extra 17 miles.

The Chadwick DMV is the only one to go to. Full of friendly helpful employees.

Despite the wait and the mask requirements, I had a great visit. Extremely efficient and friendly staff made it a pleasant experience. Thank you!

I love going here. I get good service & there isn't all of the hustle & bustle that you usually encounter @ a bigger city facility.

Had to wait in line outside due to the covid but the wait was short and when I got inside things moved fast. The two ladies that were working that day were very good at there jobs.