Northern Glass Co Inc

I called Northern Glass after calling 4 other glass installers for my custom shower and after a couple weeks of talking with them, I felt uneasy and no one seemed to care whether they had the job or not. I am (equally) in between Syracuse, Utica and Watertown. As soon as I called Christine at Northern Glass, she thoroughly explained the entire process, what she needed from me, and got me a preliminary quote within a few hours. Because she was so thorough, I was able to pick the shower glass handle I wanted to match my existing cabinet hardware and finish and have everything picked out, measured, ordered, and installed within 2 weeks. I also wanted gray tinted glass and all other installers were twice as much! She was very explanatory about the install, concerns, and options so that I was not in the dark and could make informed choices as a consumer. I am extremely happy with the service, professionalism of ALL the staff (measurer, installers too) and highly recommend!! I own a business, and Northern Glass is the ONLY glass company I will endorse after pulling teeth to get an estimate and set things up with the others. They dont hold a candle. See my photos - LOVE LOVE LOVE!!

I would give this business 1000 stars if it would have let me! My husband talked to a very nice lady who was a retired 1SG. Super professional and wonderful to talk to. My China cabinet is filled with family heirlooms and precious memories from our travels. It had a piece of cardboard as a placeholder for a glass shelf that was broken during a military move. We had purchased a piece that was too big and needed it cut down.. they were able to do it at a very reasonable price! Not only that, but should we have not had the glass, they could have easily replaced it... no need to bring in your own glass (wish I would have know a few years earlier) I write all of this to say, an excellent business, not just for autos, and and even more awesome staff! A huge thank you to all of them!!!

They put my windshield in on my westernstar truck quick efficient knowledgeable. They definitely have all my glass work from now on

I needed a custom cut piece of glass to replace a window in an old door. The piece was over 50 inches long and none of the big box hardware stores carried pieces large enough and none could cut the angle I needed at the top. Northern Glass to the rescue! They cut the piece to order and it was perfect. Great quality, accurate, and a good price. Great workmanship and pleasant staff.

Amazing experience as usual. Was told about week over the phone which was perfect, when I showed up I was told to wait and it was done in 20 minutes if that. Turned out great. We've had everything from windows to the glass of our wood stove replaced and the results have been superb everytime.

They resealed my wind shield for me! Did it in a super awesome and timely manner. Very nice staff, very helpful and thorough when explaining the problem and their solution. If i need anything that their business offers i definitely will be coming back for their services. I'm very happy with my experience :)

I have been using Northern Glass for window purchases in mobile and home applications for some time now. There work is always outstanding and professional. The sales staff (Kelly) and the Owner (Linda) have been more than fantastic, easy to work with and offer great cost savings for all my windows. The service techs as well are courteous and knowledgeable about each product as well as professional with the installation. In the past 6 months alone I have ordered 15 new construction windows and 12 replacement windows plus a windshield for my truck. And although they are an hour from my location I will continue using Northern Glass as my sole supplier. I recommend Northern for all your needs too.
Great Job Northern!!!

Always engaged in customer satisfaction. Make you feel like you matter.

I got an old Silverado. I noticed the windshield started leaking and being an old mechanic I brought her in here because the sealing a windshield is a pain in the *** and I dont have the tools to perform this job good. I dont trust chains or franchises so I went local. I told the tech I was weary of him scratching the paint because my truck is nice and he said he would never and assured me he would do his best. Well turns out someone did it to me. When they called me and told me they had to replace the glass, of course I was skeptical because I dont know these people or this place. I questioned it as soon as I walked in and boy was I wrong. The tech took pictures of the entire process, he fixed the rust installed the new windshield seamlessly and even chatted with me about it for a little while. This place did a stellar job, I recommend them to everyone. As a former technician and long time skeptic of other people's work, they did a great job. (Attached are the photos the tech took and sent to me)

Great people to work with, Got a replacement glass for my business no problem.

The staff were amazaing. Helped me when I had no idea what I needed. The ladies were very patient and didnt complain when I dropped my board and accidentially blew dust all over her.

Great staff and prices. Worked with me to get my truck glass repaired fast and for less than quoted!

Great customer service. Clear upfront pricing and helpful recommendations for replacing old window panes. My go to place for glass in Watertown.

Kelly did a great job helping me with all of my window questions and she truly cares about her customers and wanted to meet their needs!

Always have had great service from Northern Glass. Very reasonable pricing for what I have needed!

Quick service, excellent work, and they did their best to keep labor expenses low.

A++++++++ Service !!!! Fixed my windshield very fast and vet friendly employees !!! Definitely recommend them for any service !!!

Excellent service, very knowledgeable.

These people had to replace a double paned window. Done on time and okay

Friendly , Professional , on time. Thank you !!