Kjellberg Carpet One Floor & Home

My experience was good from beginning to end. Josie helped me through the decision process which required a lot of patience on her part . She talked me through all my concerns and I have flooring that is beautiful. The scheduler ,Leslie, was on top of timing it perfectly and Hans and Jake and the carpet layers all did an excellent job. Thank you to all who were part of my project.

Best place to get flooring! We had luxury plank vinyl flooring installed in our living room, offices and open areas, new plush carpeting in our family room, bedrooms and hall, plus new stair carpeting. Our experience was great throughout the entire process. Teresa was great and listened to what we wanted and gave us tons of options. There was no pressure for sales. She is a pleasure to work with. The installers went above and beyond, especially Lonnie and Leroy. They even did extra work that most other flooring companies would not have to ensure that the final product looked great. We could not be happier with the end product and the entire process. Highly recommend!

Theresa & Leslie were wonderful to work. The installer did a great job, and I'm very happy with how everything turned out.

Love the selection and the staff is very helpful.
If you don’t see what you want in the store they can order in samples from a huge range of books they have. Prices are very reasonable.
Everyone I have talked with there is very knowledgeable about the products. They listen to my requests of what I am looking for and guide me to the right products.

Teresa was great to work with!
My husband and I were definitely not on the same page, but she helped us figure out what would work for both of us. Randy the carpet installer also did a wonderful job. Skilled and quality work!

Wow!!! They did an amazing job and I am thrilled with the results! Huge selection to choose from and everything went smooth and the installers answered ALL my questions and concerns! I will use this company again!! Thank You!!!

Teresa and the team at Kjellberg Carpet One are amazing to work with. From day one when we were selecting a flooring option to the final day of installation, everyone was involved with providing an excellent experience for the customer. A special thank you to Hans, the installer, for his attention to detail and for his fine workmanship!

We have used Kjellberg multiple times for flooring projects in our house. We have always been extremely satisfied with the products and work done. Teresa has been so amazing to work with from initial consult to updating us through out process and following up after the job is complete to make sure everything went smoothly. We will continue to use and recommend Kjellberrg and Teresa for all flooring needs!

They are amazing! Had our carpet installed on Monday and Tuesday our son got sick on it. What a way to break it in.
After following the booklet on how to clean it, stain is still there, so I reached out to the store. Kara (?spelling) went above and beyond. The carpet we purchased has a 25 year warranty so she reached out to 3M for us and explained the situation. Not only are they sending a cleaning kit but they are also sending someone to clean it and if that doesn't work it will be replaced. Talk about service!!!
I have already recommended Kjellberg to others, as thier customer service has been amazing from the start. I will definitely use them again in the future for our flooring needs and suggest you stop in to see for yourself.
Kara, thank you again for your help and thoughtfulness.

Kjellberg Carpet One went above and beyond from service to professionalism and quality. They truly cared about our needs and were able to accommodate our crazy schedule. I can't say enough good things about Josie, Leslie and Bret are literally the best!! Thank you so much!

We recently carpeted the upper level of our home. The minute we walked in the door at Kjellberg Carpet One in Buffalo we were taken care of immediately! Teresa and her team are helpful, knowledgeable, responsive and a pleasure to work with. Teresa came to our home three times to make sure we had the right color of carpet! The carpet installers are professional, on time, and did a good job cleaning up. A definite "go to" if you are looking for quality carpet and staff.
Geralyn Lucht

these guys are the best ! Teresa was awesome to work with. She had great communication throughout our whole process. The flooring we picked out was discontinued but she was able to search around and find just enough in Canada still! She went above and beyond for us and made this experience a lot more enjoyable! I would definitely recommend carpet One!

I had a really great experience here from start to finish. They helped me select the best carpet for my space and it was an unbeatable price. The showroom experience was friendly, pleasant, and low-pressure. They also installed the carpet well before the estimated date and communicated clearly throughout the whole process. The installation was quick and easy and people who came out to do the job were kind and respectful. They did the job right and left the room clean and freshly vaccuumed. My family has always had a positive experience here.

We have gone to Kjellberg Carpet many times and have never had any problems. From start to finish, its always stress free! Teresa was so awesome, she made sure we were happy with our purchase! Highly recommend!

We had water damage in our home. They were very helpful through the entire process and communicated well whenever we had questions. The people who came to install the flooring were very professional and did a wonderful job. We're very happy with the result!

Theresa helped us pick everything out-- she came out with samples and measured everything in the house.

Theresa and Kara went above and beyond to help us with delays in manufacturing. We always felt that we were kept in the loop on timelines and what was happening with the materials and construction of the product.

The crew they sent for the install was extremely helpful and even worked around a permanent shelving unit in our closet. I would highly recommend Carpet One to anyone looking for flooring! The selection and knowledge of the staff are exceptional!

Extremely friendly from the very first phone call. They were very fast to come out do my home, do measurements, show me options, and give me a quote. The subsequent installation was timely, and they did a terrific job. They also followed up next day to make sure I was happy withe the work. Not only was I very happy with their work, and the overall experience was the best I’ve had when it comes to home services!

Hands down Kjellberg Carpet One hit a home run with us. A very knowledgeable sales staff with Zero pressure to buy the latest fad. They asked for our price range and worked with us to get the best possible product for the money we had budgeted. The install crew was great and cleaned up so well when they were done that we had to do nothing but move furniture back in. Overall a fantastic experience and this family owned business has won us over!

Terrific. We went to Kjellbergs after we didn't like our builder recommended flooring place. Jason had such good ideas and patients that we had Kjellbergs install our laminate flooring. We loved the look of the flooring but noticed it was unusually noisy. Kjellbergs came out, determined it was a defect in the flooring and contacted the manufacturer, even though there was no warranty on noise. It took many months, but they never gave up. The manufacturer finally agreed to give us a new floor of equal price or lesser value but they no longer made laminate flooring and would not cover installation. We had to go with the spendier luxury vinyl flooring. Kjellbergs offered to cover the flooring upgrade cost, the tear out and installation, and even hired a professional painter to repaint the baseboards. You can tell they really care about their customers. We are so happy with our experience with Kjellberg flooring.

Teresa was great and so much fun to work with! Install team was beyond and did a fantastic job! I would highly recommend to visit for all of your flooring needs!