Lowe's Home Improvement

Autumn in Major Appliances was great. Very knowledgeable. We will be buying a refrigerator from her!

Great buying experience. Clint helped me pick a toilet, brought to register and loaded into my vehicle. I was very impressed with my hassle free visit. I was in and out in less than 15 min. He also opened and made sure nothing was broken before I purchased since I had purchased a toilet awhile back that was cracked. Thank you for the awesome service.

Lowe's is always one of my favorite places to browse for a couple of hrs, but it can be crowded especially the day before The 4th of July, and their great holiday sales ,but it was a nice surprise to find it wasn't packed. It was an urgent situation with a busted drain pipe at home, so I made a beeline for Plumbing snagging a package of light bulbs and air fresheners off 1 of the end caps and luckily found a clerk who walked me to the PVC pipe pieces 2 aisles over. He was courteous and polite but could tell the I was in a hurry. All in all, I was in and out of the store within 20 min which has to be a Lowe's record, for me at least. The store was clean and orderly and plenty of cashier's available.

Lowe's is my go to place for garden,tools,appliances,paint,etc.
Recommend.

Always helpful people inside, I come here often for projects, they have lots of things and most of the time someone can point me in the right direction lol.

Order lumber, sheet rock a door and a toilet online. It was delivered the very next day! Someone called me to let me know it would arrive on two different trucks but I would not be charged extra. Day of delivery I received a call and text from the delivery people to let me know they were on their way. Excellent service and experience! A million times better than Home Depot.

Friendly employees, helpful and service is a lot faster than home depot........

Easy to find from 288 South Exit. Items ordered were prepared and ready. Show ID to verify pickup of business order. Team members available to assist with larger items loading and carry.

The cashier who helped me was amazing her name is Angelica at self pay register thank you so much

Love this place... Layout isn't perfect but the employees are extremely nice and they have most everything I ever need

Great store. I could spend hours in here.

Always walk out with more than I went in for. Great selection with lower prices on select merch!

Has what ya need. Prices are to high but that everywhere

The paint department totally shines at this location. Pam helped us out when choosing and purchasing our paint. When we had questions about flooring she directed us to the correct department and handed us off to another sales associate. Pam was courteous, friendly and offered us recommendations when making paint selections based off the room being painted. Thank you Lowe's for hiring staff like Pam who actually care about their customers. We will be back to this location, y'all gained a loyal customer.

A nice young man in the gardening area helped me find exactly what I needed. Employees have always been helpful and friendly in this store.

Shopping while dog training, loved the assortment of Halloween stuff.

My husband and I had one of the most positive and satisfying experiences at Lake Jackson Lowes today. After not finding what we liked from other floor and tile stores, Phillip came to the rescue and we were able to decide on floor, bathroom tile and accent tile. He was quick to assist us with all of our questions and he was very informative. He was very attentive during the 2+ hrs there while helping other customers as well. This was one of the best customer service experiences we have ever had. Everyone in retail needs a Phillip; courteous, knowledgeable, patient, and attentive.

I had to buy a ton of tools to work on my truck, several power tools and hand tools. A man working in the tool dept was really nice and helpful. He brought me to every tool I was after and helped me pick out proper cutting blades and saws for the metal.
Really, Thank you!

Great help in the tool department. Sometimes ar other locations it's hard to find help but here they had 2 associates working so I was able to get my tools quickly and return to work site

I'm from Lufkin. I can walk every isle of the Lufkin store and never get an offer for help finding anything. Fixing things for a friend I'm visiting, and stopped to pick up some things. This store has a Manager! Shelves stocked, things in proper location, friendly staff, didn't have to Self Check (I Dont!) And they were all very nice! I had to return an item, and was not impressed with the Service Desk. 3 people standing around watching 1 Sharon work, empty stations. Waited several times the value of returned item if I was getting $10.00 hr. Customer time is valuable too.