Pacolet Self Storage

I have had my storage unit for 2 years and had no problems up until about a year ago when there was a pest problem. I told the owner at the time who basically stated that since it was an outside storage problem, there was nothing he can do and basically suggested that I buy traps (which I did). The previous owner did not reimburse me, apologize, or even try to rectify the problem. Fast forward a year, season changed and there was again a pest problem. I posted a review, to which current owner Brent contacted me the same day and heard my dilemma. He provided a remedy to the problem as well as gave discount on my storage for a month. I appreciate the speedy and effective customer service and recommend Pacolet self storage.

I rented a storage unit at Pacolet Self Storage. It was very easy to rent online and I like the monthly autopay option. I highly recommend this storage facility. I am planning to use their RV Storage this winter.

This storage facility is great. We have had out storage for 3 months with no problems. It's convenient.

I just rented a space here the online process was seamless. Looking forward to having a great rental experience!

Great storage company. Very helpful and understanding. Easy to do everything online. Helpful over phone too.

This is a secure storage. Really easy to deal with understanding! I would definitely recommend this place if need a place fast and reasonable.

Love the convenience of the facility and being able to rent online easily!

Renting here was easy as you can do it all online.

Awesome!

George who answer phone is rude and refuses to send call to manager when asked nicely to do so refuses and then hangs phone up this person should loose there job.