DICK'S Sporting Goods

Riley or Rilee? She was great at helping me find the right walking shoes! This was outstanding customer service! Very nice and knowledgeable. Please keep this woman on board!!

Bought some brooks before a rotation in California and was given two different shoes. Brought them in today to hopefully get the right pair and the manager and ( I believe jose) took great care of me. It was an incredibly unique issue but they were incredibly helpful and corrected the issue. Sucks customer service is definitely what keeps it’s customers.

So much to look at & shop for in this store, love the Chiefs merch. Great Yeti section upstairs as well!!! So much Nike stuff for whole family WOW!!! Very friendly staff, took waiting in line a little while to get them to open a second register, but an elevator for full carts & handicapable people made it totally worth the wait. Love this so cool & casual place to shop & find cool comfy clothes to buy also 😉👍

Mike was so kind and understanding he helped me get a chiefs jersey that I was looking for for the parade! He went above and beyond and I appreciate him!

The staff was really helpful. We got some shoes and some work out shirts. They only had 2 in the color and size I needed. After we checked out another staff member ordered what I wanted online and it is being shipped straight to the house free shipping. Great customer service.

Rep didn't know about price matching deals but lady at the counter did thankfully. Friendly and helpful. Good Carhartt selection

I was shopping for shoes and Katie asked if I needed help. I was shocked with her knowledge about the different products options and inventory. She's a keeper ! Thanks Katie ...
I will be back

Had the best experience in zona Rosa! Gracie was the only person at the registers and was able to get through the 3 people before me amazingly fast with also giving them the utmost respect and impeccable customer service! And before that was helped by the sweetest young man Josh I believe his name was, helped me find the perfect shoe to support and help with keeping in style

Very clean nice store with a ton of variety! It is two story and was greeted at the door and offered help several times!

Haven't been in one of these stores in ages,, but urgently needed a very specific item I knew they carried.

Immediately received expert assistance from the first associate I encountered, then follow up assistance by an associate on the 2nd floor who already knew what I was looking for (how did they do that?)

As I was checking out, observed a customer at a register who was argumentative and gruff about returning an item. The associate expertly handled the situation and prompted another associate to assist and when I left the customer's demeanor was completely changed. I think I heard them chuckle as I was walking out the door. Amazing!

Might be the best retail chain store experience I've ever experienced.

Great experience with the bike shop! I ordered a bike for my son here a few weeks ago. There were some minor issues to correct and the bike shop got me in, made the adjustments, and put on a kickstand for me in a matter of minutes. Very professional, lots of helpful insight and supportive!

Katie F. In the golf department at Zona Ross in Kansas City, MO was so pleasant and assisted us with golf shirts and shorts for my husband. THANK YOU Katie F. and blessings to you and your family!!!

Wide arrays of options, good clothing collection, contains equipments from kayaks to dumbles to cycling to baseball, golf, you name it. Helpful staff and good service. Just wish they would start giving some discounts this being holiday season and all.

Searching for size 13 shoes at other retailers the old fashioned way can take up your whole Saturday. I went in on a crowded afternoon with pretty much every attendant helping someone else. So I used the kiosk and simply made my choice from the available shoes they had on hand in my size. The runners brought out a pair of Adidas and Nike sneakers and I was in and out of there in 10 min.

Exceptional service! My son had recently started baseball after a couple years off. Colby, up in the baseball/softball department, was amazing. We showed up about 45 minutes prior to closing, he worked with us right up until 9pm.

He never made us feel rushed and did a great job of explaining all our options. Colby went above and beyond all my expectations for a big box sporting goods store!

Worst customer service of my life.

I think if I were paying to be ignored, I’d probably still have more interaction with that staff than I do on any random visit.

Store is staffed with teenagers more focused on getting in each other pants than acknowledging that customers exist (when school is out) and burn outs that look like they’re going to rob your house during the rest of the year.

I have literally never walked out of this store satisfied and haven’t even been able to spend my money here on my last three visit due to how useless the staff is and how chaotic the store is.

5 starring so people get to see this, don’t think for a second this store is worth anything other than 1 Star.

I won’t go into grave detail. But thank you so much for helping us out on our shirt that was misplaced! Your staff was amazing and I am so thankful to have a painless Alex change of clothing. It something the manager could have easily pushed off due to someone trying to scam the company, that wasn’t the case and I am so thankful. You have earned my business for a long time.

Team Father's Day Gift: Tee, Allison, Haiely, & Brooke these ladies absolutely ROCK!
I was in town visiting my significant other. My mission was to purchase something for him golf related for Father's Day. Well he and I were in the store together and he immediately went upstairs to the golf section...well I couldn't go upstairs while he was there. Long story short...they accepted the mission and 10 minutes later I had the gift in hand. Thank you Ladies! ❤ 👏🏾👏🏾

Went there for shoes and really enjoyed my visit. Brother needed new shoes and y'all staff in the kicks department delivered! One in particular, Aleah! She was so knowledgeable about her department and fr made me wanna buy more than we came for. We ended up buying a pair in store and one online, with the assistance of the previously mentioned associate. Highly recommend this location.

Went in to get some shoes. Teenagers working in the shoe department had zero motivation to engage me. Finally, an energetic employee inquired if I need assistance and from their he went above and beyond in assisting me. He we was their earning his money and not just getting paid.