5 Star Cleaners

Awesome and very friendly staff. My business work blouses and pants are always ready, on time, and done exactly like I like them and having my coupon helps with the cost. 5 Stars for me. Love me some them!

Nothing better than to go into a store/shop and you actually feel like the people working care not only about their job but the customer also... Great customer service

Very good customer service.

Great work

I picked up a white coat (medical) and I noticed brown marks on it immediately. when I asked about it they said they were previous stains......yeah they were stains alright, from the F***ing iron they used on it. there were two large iron burns on it, like a marshmallow. The jacket was pressed nicely and the rest of the clothes were fine. I just didn't like how they didn't own up to burning the jacket.

Literally worst dry cleaners i have worked with. Cant sew patches on and post incorrect store hours.

Absolutely terrible customer service. Used them for awhile and then every time we would drop something off and be given a time to pick up it was never ready. Quit using for a couple of years and decided to try again. Big mistake! Dropped of a comforter on Wednesday and told to come back on Friday. Presented a coupon at the time and given a ticket showing $20. Went on Friday and it wasn’t done. In fact it was still hanging on the rack. Told it would be ready on Tuesday and given a new ticket showing $0. Go on Tuesday, not ready. Employee called someone on speakerphone and heard him say “yeah. It’s in the van, I need to go try to do that tomorrow”. Employee acknowledged the no charge and said he would deliver (because it was a push to get there by closing). Received a call on Wednesday it was ready and he would deliver. Advised him I would do my best to get there before 6. Got there at 6 and was told “it’s $25 and he said if you don’t come back that’s fine. Nothing is free”. Stated that my original ticket had $20 and was told I was wrong, but they were giving me $10 off. No sense in arguing because they obviously do not care about customers. Terrible customer service. I will do as they asked and not go back.

I will never give them my hard earned money again, they have not had my clothing ready on numerous occasions. Management would not even make the sacrifice to rectify a issue that I had. I never seen a business that dosen't care about the customer need, and the level of professionalism is below average. Remember customer satisfaction is priority then maybe your business would be better!

Despite the terrible reviews I decided to try this place because it's under new management. However, it's been 3 days and you guys are NEVER OPEN. So now I will be going literally ANYWHERE else. Ridiculous

Dropped a very expensive shirt i received as a gift to get dry cleaned. I expressed twice that because it was a white shirt with the inside collar being red that it required dry cleaning only. After I came to pick up the shirt the woman told me that they could not machine wash it as the colors may run and that they left it to the side. I told her i specifically said to dry clean only. I came back to pick up as instructed so they can dry clean it. When I picked it up you could tell they washed it as the color spread everywhere. After asking for the manager wether in person or phone I was told she was out of the country and not reachable. I told them I was not paying for my damaged shirt and that they needed to fix it. After a much heated debate about the specific instruction i left for DRY CLEAN ONLY I told them I was not paying for it. I was told I have to pay for it and if not they were going to call the cops. They also had another man sitting inside that prevented me from leaving.

If you want it done right, find another place. They messed up our Japanese foldable mattress that was put in for dry cleaning. Completely ruined and when we came back to see if they could fix the giant ball of cotton in the center, they just told us it was not their responsibility. Hopefully Georgetown will get another dry cleaner soon.

Missing button on shirt..The ticket does state their not responsible but.. I say they are...all cleaners say the same.. I got that but who wants this.....told they would fix it..but I say you should have in the first place and I wouldn't even known... customer service is good... service not...

Take your clothes someplace else. Both customer service and quality are subpar.

Closed permanently.