Direct Auto Insurance

I called over the phone and spoke with a guy named Mr. Gerald! He was very pleasant he got me a fast quote with a great down payment and even a better monthly payment! I highly recommend his service to anyone looking to get affordable car insurance☺

The customer service (Adaira) was so friendly and helpful. She worked very hard to find me exactly what I was looking for, and for an affordable cost. Thank you, Adaira, I would recommend to anyone looking for insurance.

I love the two employees here they always have an upbeat attitude. Super Friendly's and always going above and beyond to find that best quote for you. Highly recommend this direct auto super fast and friendly customer service.

Had the best experience very fast and got a very great quote definitely recommend if you call ask for Jerald he was amazing explained everything and got me a good price very satisfied

Adara was very welcoming and calm throughout the whole call made my insurance search stress free and fast

*(Adaira, from the macclenny FL) office is soooo awesome she helped me figure things out, she was so kind and patient with all my questions,even fixed a issue I had that I thought was resolved the previous month...Thanks AGAINNNN *ADAIRA*

Gerald was very nice and professional, and explained everything well. I will recommend direct auto to all my coworkers

Direct auto gave me a fair price. I had the pleasure of speaking with Adaira Pitts. She was extremely kind and very helpful. I highly recommend calling her if you're in Florida.

I spoke with Cheryl Gowens @ the Normandy Blvd located in Jacksonville,Florida.i had a few questions on my new policy and as usual she has ALWAYS gone ABOVE & BEYOND to get her customers taken care of. This is the main reason I've been a customer for as long as I have been when it comes to auto insurance. My favorite auto insurance agent by far. Thanks Cheryl for always doing an Outstanding job for keeping your customers coming back to Direct like myself.

I had one of their service agents give me the best service I’ve received from any other direct auto insurance and I’ve been dealing with them at least 10 years her name was Erica and if you really need to get something done with these people she’s the one thank you Erica you’re the champ

Gerald and Adaira are always so helpful and friendly at this macclenny office

Adaira helped Me save on my full coverage, she was fast and helped a lot even at a last minute.

Awesome people! Very helpful and knowledgeable!

Very affordable. And the people are very informative and helpful...
I'm still with.
Direct and I shop around quite often.🙂

Love the staff they are always so helpful 😁

Very friendly...Great customer service

Good morning to all that are currently reading this message and I hope you are having a great day. On 09/21/2023 I was frustrated about finding a car insurance after being with GEICO for 11 years. I recently left due to high MPA costs. But after speaking to one of DIRECT AUTO INSURANCE knowledgeable CSR (Adaira: McClenny Florida) I was offered an affordable monthly payment option and new benefits were unlocked for me that I never received with GEICO without extra fees involved. So thanks for the Excellent service and welcoming spirit.💐

Great customer service friendly people

Adaira Pitts was fantastic in dealing with a difficult issue that other agents failed to assist. Adaira kept on the issue until it was resolved. Great follow up and customer service.

Lovely service amazing people!!!