University Health Center

Wonderful staff and super professional and helpful! If you tell them exactly what you feel and are honest with them they are super helpful! I’ve never experienced any these things from the other reviews!

Always super friendly and helpful

amazing and welcoming and helpful!

👍👍👍👍

this is for the freshmen who might be reading these reviews and then get worried about going to the health center: if it's here or not seeing a dr at all, go here! if you can get to an urgent care, that's great, but if you can't, just go here!! it's not that bad!

Went continuously to the Health Center with inflamed and irritated tonsils, they had been swollen for a year. After being scolded for making an appointment, when my throat "looked fine", I visited an Ear, Nose, and Throat doctor back at my hometown, who said I was at risk for Staph infections and it was causing auto-immune issues. I'm getting my tonsils removed in May. Thanks for telling me that nothing was wrong with me!

The health center is either a strong 3/10 or it is a definite 1/10. Some of the doctors there are very helpful and know just what to do while the majority do not know anything. I have literally been asked by one of the docotrs "what do you think I should do" in terms of treating my illness. I stopped going because whenever they would give me antibiotics, they either: Dont work, Were the wrong antibiotics, or the antibiotics had a very negetive reaction with the medcine I was already taking. Personally, spend the time and money going to Med express, theyre way better.

I went to the health center with inflammed tonsils and a lot of pain in my throat. Doctor tested me for strep and came back negative. Said I would feel better in a few days and said viral sore throat and did absolutely nothing for me, Told me to get checked out somewhere after 5 days if i was still sick. Got worse, 2 days later went to urgent care. Tested positive for strep and got antibiotics. This place puts you off and doesn’t care. Don’t go here just go to urgent care.

I broke 3 bones in my arm and saw multiple doctors at the health center and got x-rays and consults done and not a single UHC dr could diagnose my injury. I had to drive 4 hours home to a specialist who read the same x-rays that were taken at the UHC and within 5 minutes of reading them he told me which bones I had broken. Also, I had an appointment scheduled for one day when it had snowed, so I shuffled in the snow from east campus to the health center to find out that the lady who scheduled my appointment never put it in the calendar so it wasn't saved... I walked all the way in the snow with NO brace scared I was going to fall, just to find out I had a non-existing appointment - which the receptionist didn't even try to compensate for. Overall rude experience with the highly untrained "doctors" and if they had read the x-rays properly I wouldn't have had to wait 3 weeks before I got my arm treated and casted, and my injuries would've been less severe. This happened freshman year and I have not gone back there since. JMU is great, except for the UHC

i’m not one to leave bad reviews but in this case i have to. i came to the health center for a certain problem was seen by a male doctor who prescribed me a certain medication. the medication he prescribed was correct however he gave me the completely wrong dosage and the illness persisted until i was forced to see a real off campus doctor who told me if the health center had given me the correct dosage in the first place my problem would have been treated and eradicated much faster instead of it persisting and getting worse. the doctor didn’t know what he was doing he was looking things up on his phone during my appointment in order to find me the “correct medication” waste of time and money. go off campus for medical needs.

i had a severe ear infection and she said my ears looked "amazing." three hours later i couldn't hear because the infection had gotten even worse. couldnt get meds because it was the weekend, so i had to suffer for three extra days. could have been on antibiotics, but my ears were too "amazing."

To all fellow education majors and other JMU students,
I have been a student on and off since 2012. As a freshman, I was told time and time again I had a sinus infection and when I finally sought other medical treatment I found out I had allergies to many environmental things. Fast forward six years later, I am currently a graduate student who has been getting allergy shots for 4 years now. I started student teaching and was 15 minutes away. Since this is a job, I couldn’t leave early and was forced to speed to get to the last appointment available for allergy injections. One day I didn’t make it on time and was forced to pay the 25 dollars. JMU determines where I student teach, yet I cannot be accommodated to make an appointment on time. This has continued to get worse as of recently when I started my new student teaching placement which is 35 minutes away. I cannot make it to a 4pm appointment and due to this I’m afraid of how I will feel come graduation. If you’re an education student and you get allergy injections like I do then be sure to ask for a local placement since clearly the health center is unwilling to care for their patients.

I am very disappointed in the JMU health clinic. My son is three hours away from home and I trust that the health clinic should have the knowledge to guide my son if he needs medical treatment or not. On the Saturday before classes were to begin on a Monday, my freshman woke up in severe pain in his abdomen. After dealing with the pain for two days. on Monday he made an appointment with doctor at the Success Center. My son thought he was having appendicitis but by examination the doctor told him that his pain was not consistent with his appendix. He was sent back to class with no blood work, urine test, xray, or ct scan administered. He was told nothing was wrong with him. He couldnt concentrate in class and was so tired after class he had to sleep to regain strength which made homework or studying impossible. By Wednesday he couldnt breath the pain was so intense He scheduled another appointment between classes. This visit was an exact enactment of the prior visit. No tests, nothing wrong with him, sent him to class. He came home on Saturday..(a week after the pain began) went to an urgent care center. They test his urine, which had blood in it. They did an xray. They ran an IV for three hours and gave him pain meds to comfort him. They ran a blood test. Findings were several large kidney stones. He had them surgically removed and a stent was left in to let others drain out. He will keep that in for a week or two. I feel like a couple of simple tests could of ruled out things and discovered the kidney stones. I left my son three hours away from home trusting that if needed that he would get medical care....Very Disappointed!

Really unhappy with Dr. Etre Mouline of JMU health. After two visits within a week from each other she will still NOT LISTEN to the patient. I feel like the JMU staff is on some equation to treat every student which is not applicable to all cases. It has been very apparent to the two nurses that I have that my cough has gotten severe. Dr. Etre Mouline also noted this, but would not listen to me when trying to treat me. She insists that I have asthma.... really... I have been clear to her that I do not , nor have had asthma. She convinced me to doing another in office treatment, which costs additional of course, to treat asthma. I did it only because I wanted to show her it had no effect and it didn't. So another waste of money. Then her next solution was a x-ray?!? Do you know how much I have already spent on multiple prescriptions that are poisoning my body with no benefits? I have been on these meds for a week and I feel way worse. I would like to see JMU health contact me in order to place me with another doctor who could help but I doubt this.
Future students: please keep in mind that you will need to visit off campus medical attention. This clinic has failed me and many with their lack of interest in helping students. You might as well go online and pay for one of those online doctors lol.
- Michael Sloan Hooks

The receptionist was unprofessional, she needs to take a communication class so she will learn how to interact professionally.

Why is this not open on weekends and why does it close at 4:45 on weekdays this makes no sense

I should have sued them for racism

Showed up 1 minute late and they fined me $20 and refused to see me even though I was severely ill, thanks JMU!!