Pilot Travel Center

Not sure what everyone is complaining about. Everyone was nice. No wait for two showers over my 10 hr break. Showers were clean, they can't help the hard water stains. Everyone was friendly. There is some trash in the lot, before complaining, maybe you morons should start using the trash cans instead of the pavement. There were plenty of parking spaces available last night (Tuesday) at 1830. Even refunded my reserved spot because I didn't need it. I like this place.

It has been a long time since we have been to the Pilot. Made many trips just for the pizza! We went there yesterday and had heart set on their Pizza. The two gentleman working the shift, Jeremy and Josh exceeded our expectations and we recieved great customer service. After finding out that there was no pizza ready, We said not to worry and would come back another time...We hung around and browsed the store and while shopping they prepared and baked us up a fresh sausage and pepperoni pizza. It was good to go back to the Pilot! Thanks for the good talk gentlemen! You guys were great. 👍

Clean pumps n inside services
Helpful courteous team. Lot of parking space on weekends

7/13/23 ONE star now
2 out of 4 pumps not working
None of showers not working 😕
Team is not responsible toilet towel not working in men's room no napkins at hot dog 🤔

The diesel and def pumps worked as they should which is hard to find around here this time of year. Renee behind the counter treated me well, was helpful and the showers were clean and ready to go.

I'm a truck driver so I'm stopping at a Pilot Flying J what not on a day-to-day basis but my first time here at this pilot I have to say the general manager was very nice very professional and kind in my line of business I meet people everyday and where I come from specially California people are not very nice but the general manager here at Inver Grove pilot she was very professional I'm very thorough and helping me with all my needs thank you need more managers and people like her

Nice place just needs more truck parking alot of bonehead truckers here wanted to go shower but 2 boneheads almost backed up to the front of my truck ..Not good amigos..😳😳😳

Little bit of a wait for the showers but overall cool and friendly place. I enjoyed stopping here.

Friendly staff, good food! Older building but the interior has been upgraded, subway also has nice staff! Only4 fuel island so patience is key! Coffee bar fully up to date. 07/14/17 3:54 pm

From what I hear the current manager is new to the store. I've been here a few times I see them actively working to make it more appealing to the eye and to the customer. I think they could use a Denny's but other than that cut these people some slack. I've also heard that they're getting ready to bring a company in to do the tires again. A lot of mismanagement is making their job tough. The management that is in there now is doing a great job. give it a little bit of time. As one person stated I believe this location has a lot of potential and with the current management I believe it's going to turn into one of the better stops along your routes. great team. great experience. give them a chance

Ms Melissa, the manager, has a great store. Her team and herself make our experience enjoyable and unique each and every time. They've gone out of the way to make sure their customers are happy and satisfied with each visit. Great job by Ms Melissa and her store.

Normal truck stop.

DO NOT BELIEVE ALL THE NEGATIVE REVIEWS!!!!

Very clean inside and a welcoming staff.
Bathrooms were clean.
Stayed there the last 2 nights and there were always plenty of friendly staff working.
Hot food was available around 8:30 pm both nights. Well stocked other items as well.
I have no idea why all the negative reviews, but they are nowhere near an accurate depiction.
GREAT PLACE THAT SERVES IT'S PURPOSE!!!

The only thing wrong here is the coffee. Way too strong.

It was a good experience, you can park your truck there but it'll probably be full. It has a lot of essentials and items for your truck, yourself and anything else. It also includes coffee, a Subway and a lot of other food, snacks etc. Very good place for truckers and travelers!

Rarely any semi parking spaces available. The bathrooms are clean. The subway is eh. They are out of something, including bread options, often. The have limited snack and drink options. The trucker supplies area is well stocked tho.

This is always our must stop on the way in and out of the Twin Cities. We love stopping here for snacks. They have good hot food here too. Prices are reasonable. There bathrooms are usually decent. They have a bunch of fun knick knacks here to browse through. We love their corn dogs, pizza and burgers. Having a Subway attached on is always a plus, great for lunch.

I'd like to personally thank this Pilot Travel Center for taking care of us when it was up to the hotel that had rebooked our room and were very rude to me when I asked how this was possible. I paid $150 for a super 8 motel in Bloomington MN across from the airport and when we arrived to check in for our reservation I was told that the manager personally removed my reservation (that was charged to my bank card and taken out) and rented it to another person. 30 minutes before we got there even. Now we are 2 and a half hours from home with no place to sleep. I was handed a piece of paper and told that I could try the circled hotels on the list. I called every hotel that Roxy, the front desk lady that was waiting for me to get there, had circled and said had available rooms. None of the hotels I called had any availability and had told me that there hadn't been availability the entire weekend. We shared a room with 3 other people, in a run down motel that was dirty, had one bed, was unkept, and absolutely the worst traveling nightmare you could possibly imagine. In despite of it all, the pilot center said they had showers and they were available to anyone for 12 bucks. So, I just wanted to personally thank you guys for taking care of us, and letting us shower and giving us the kind of care you expect from a hotel that was not given at the Super 8 hotel. So, thank you, we will always be stopping at a pilot if we need help with anything ever again. From gas to a shower they have it all and with smiles and friendly faces to make it 100x better.
Thank you,
Rachel Petersen

I was stuck at the Travel Center after I got a flat tire. I went inside to speak with the staff about what options may be available. Unfortunately they were not able to fix my tire, however, the employees were extremely helpful. They went out of their way to make phone calls for me and offer suggestions about where to get the tire fixed. They had several food, snack, and drink options to choose from. We bought a fun book while we waited too. I'm thankful we were stuck at such a nice spot.

Love this Truck Stop. The showers are always clean. Staff is welcoming and very informative. Gas prices are competitive... and there's ALWAYS parking, FREE PARKING, FREE BASIC WIFI, and FREE SMILES!!!

Always a good experience at the pilot flying j usually things are kept up nice clean and well-stocked I believe the other day the paper towel dispensers were all empty. Cashiers are always friendly and delighted to greet you to the store

Not just for truckers. Pilot has everything you need if you're local or passing through on a long trip. Subway restaurant inside. They have a fountain pop machine that dispenses crushed or cubed ice. Courteous staff, clean amenities.