Ben Torres - State Farm Insurance Agent

My family and I have been a customer of Ben for multiple years. He has been exceptionally supportive with our insurance needs. I've had no complaints over the years as Ben tries to do everything possible to help us get the best rates. Highly recommended!

Annette from the office of Ben Torres is absolutely amazing. I have worked with her for years and I refuse to go anywhere else because of her. Top notch service anytime I need something. Highly, highly recommend

Michelle was an absolute dream to work with! She knew exactly what I needed and almost didn't need anything from me at all! She researched and was able to find what discounts might apply to me. I truly appreciate her help in the seamless move from another company!

Wow!! If you want Down Home Service, served with soft spoken kind voices...this is the place for you. Each and every person in this office treats you like family. They are always highly responsive and quick with every request. Great rates and can do attitude. Highest recommendation!!

We have been a customer of Ben Torres and State Farm for nearly 40 years. Ben and his team have been responsive for all of our insurance needs. Our most recent discussion with Caitlynn on Ben's staff on July 23, 2024 is an example . She was informed, articulate, knowlegable and answered our questions in real time. We would highly recommend Ben and his team. I suspect you will be as happy as we have been with Ben and State Farm as we are.

Caitlyn was great to work with. She was thorough at going through our coverage and answered all of our questions. Highly recommend!

Everyone in the Monroe office is friendly, helpful, and knowledgeable. We had some complicated changes to our life, renters, and car insurance. It needed to happen, and they were right on top of everything. There are a lot of choices in State Farm; this is the office you should choose.

Annette and the rest of the staff helpful, friendly and(Annette) pointed me in the right direction for a refinance 4 years ago thank you

We will never go anywhere else! Their professionalism and customer service is unbeatable. Annette is always great. She is prompt, friendly, and always works with us to get the best rates!

I everyone is so friendly and helpful, always looking to get you the best prices!

Bottom line is these folks care and go the extra mile to help you as a consumer get the best rates. Are they the cheapest? No, however the few extra dollars is very reasonable for the amazing service and kindness you get when dealing with them. I for one am super happy I went with Ben Torres State Farm. Give them a call , you can see for yourself what great customer service sounds like.

Very friendly, helped a great deal with saving me money vs my previous insurance company. Annette was truly amazing. They got me full coverage, renters and life insurance for less then half of what I paid before

Annette is always very responsive and was able to get a much better rate than our other insurance company. Great customer service and was awesome to
work with!

They always explain what is what and always have what documents I need to walk in and get

I was debating between Progressive and State Farm, however Melissa reached out to me and added a human element to our transaction. She was able to beat Progressives price and ultimately won a client for life. Thank you!!!

Ben Torres and his team are awesome! They really listen to what their clients need and think the need then give them a variety of options explaining all the benefits of those options so that we the client can make an educated decision. Thanks for your knowledge Ben and staff

Michelle was extremely kind, quick and very helpful. And saved me some money. Five stars hands down!!!!

Very friendly & work hard towards gett you the best rates around their package deals are great I recommend you come on down to your Monroe county state farm & get the best rates & very friendly people

Melissa had reached out to me multiple times to see if I would like to change to State Farm. I finally was fed up with my previous provider who is one of the BIG insurance providers and let her provide me with a quote. Not only was State Farm significantly cheaper Melissa has been responsive, kind, helpful and professional. A night and day difference from the company I am leaving! Super happy so far. Thanks!

It was Amazing working with Melissa!! She was Extremely Helpful and Very Friendly!! I also received a Great Price on my Home and Auto bundle. Thank YOU!!