Hayes Ace Hardware & Rental

The customer service at Ace Hayes True Value store is second to none. Not only do their employees go out of their way to help but they are all friendly, funny, and personable people. This store recently refunded me for a faulty sump pump after six months of use. I had lost the receipt but nonetheless they refunded me 100% for the sump pump and sincerely thanked me for being a customer on my way out. I’ve had a truly incredible customer service experience there! It’s great to have such a good hardware store in a small town like Bridgton Maine and I’ll always stop in at Hayes True Value first for my home and garden needs. 👍👍

Expert professional friendly and compassionate staff. The young man who helped me select a generator that would work best for my husband’s oxygen equipment in the event of a power outage was wonderful. The young man who led me around the store to find an assortment of items I needed was very patient and kind. The big box stores should come to Hayes and learn what excellent customer service really should be.

Guys in the back were super helpful when we needed a part for a brand they don't even carry, and got use a substitute from a brand they do carry, we just had to modify it a little ourselves. Didn't realize you can find reverse thread nuts in standard sizes and thread patterns all around. Metric? Not so much.

Great customer service store and rentals. Reasonable prices. Better selection of Traeger pellets than Lowe's.

Great store !!! Alot of selection ,prices are fair in most cases ,but some items can be over priced ,most of the staff is very very helpful and knowledgeable, I did ask for some information and a price on a grill and the younger gentlemen knew nothing and was not offering anything , the store does have a great selection of everything you would expect a hard I store to have and more ,I would recommend shopping here.

UPDATE: Has recently become an ACE HARDWARE Franchise. Still Hayes Family Owned and Operated! True Value Stock being phased out and sold at a GREAT Discount! A handy hardware store in our own back yard! Carries a good selection of paint,reglazes windows as a service upon request,equipment rental and repair service. Good plumbing and electrical selection. Lawn and Garden Section. Local History Book Rack,Common Hand and Electrical Tools. Pleasant Staff. Some Toys,Pocketknives( good gifts for Fathers Day or Christmas!) Flags and some Seasonal Decorations. Deal with REAL PEOPLE here...and NOT an AUTOMATED CHECKOUT.

Get your Christmas light they are 50
percent off!!!!

Nice store,most likely have what your looking for..

Very professional place the owner himself looked up my parts when I called and had them waiting on the counter when I got there. Everyone else is knowledgeable and helps make sure you get what you need.

Far more than hardware! Lots of housewares especially if you like barbeque! I found a great sun hat!

They have an awesome range of hardware, including stuff Most stores don't. Great people too, real people. They are extremely helpful, and, as I go there a Lot, I very much appreciate it.

Found what I was looking for and couldn't find another but was quickly helped to its location

Tried to help. I feel the employee did everything to fix my problem. Very friendly

I have been a long time customer at Hayes True Value. We rent a lot of equipment and have always been very pleased with the condition of the equipment. The other day I went in with my weed wacker because it was out of weed wacker line. I have a Dewault and found out this model is tricky to re-line. I went over to the rental counter and asked the gentleman if he could help me. He (Brian) not only helped me but had to go online to find out how to re-line it but also spent at least 15 minutes doing it for me. I can’t express more how helpful and patient he was and what great customer service they have! We will continue to patronize Hayes True Value!!!!Thanks again Brian!

They had the nuts and bolts I needed. To spite the busy weekend. I was in and out in less than ten.

I will give 5 stars for having the part for my sink drain that none if the bug box stores had. BUT 2 stars for the girl army the register. I watched her interaction with the guy in front of me, he tried to give get his rewards card but she never acknowledged it or made eye contact with him. She just rang up his item fave him a price and when he asked about the rewards she says we usually do that at the beginning. She did ask me if I had a rewards card I stated no she rang me up and handed me my receipt and didn't even ask if I wanted a bag. No eye contact. When I said to her have a nice day she looked shocked.

Always a great place to ask questions and get what you need for supplies locally! Lots of expertise inside these walls!

Stopped in for a few items not knowing it was closing time. Employees where super knowledgeable and friendly in helping me locate the items I needed. Would give more ⭐⭐⭐⭐⭐⭐⭐ if there was a option

This ace goes out of their way to help you. They took a bar for my chainsaw of a floor model because they didn't have one on the shelf that way I didn't have to wait for an ordered one.

This is a good hardware store fully stocked with the tools, plumbing and electrical parts you need for home projects. They also have a large selection of outdoor equipment and rental equipment available for larger projects. The staff is friendly and easily accessible to answer questions.