American Flooring Dewitt

American Flooring of Dewitt is the best! I waited 1/2 hour to get help in a big box store while staff was serving another customer, and when it was my turn to be helped, the employee walked away without saying a word. So I immediately left. I came to American Flooring of Dewitt where I was waited on immediately. The staff was very friendly and knowledgeable. I ordered carpet and scheduled instalation. The crew that came to install the carpet were very friendly and professional ( they even removed their shoes!)The carpet and pad was laid and installed AND VACCUUMED in about 30 minutes as they had a full crew that day. I will be going back to American Flooring for ALL my Flooring needsfrom now on.

We've used DeWitt American Flooring twice. We've bought carpet and vinyl plank. We have been happy both times. Ryan is friendly and helpful. The installation guys are excellent.
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I'm very happy with my experience--I got my entire first floor of vinyl plank flooring--Ryan was professional, personable and communicated in a timely way. The installers did a nice job. Would work with them again.

After receiving terrible customer service at a competitor. Ryan was helpful, quick and kind and my carpet was installed beautifully and timely. The customer service at the Dewitt location is 2nd to none. Thank you Ryan and Robert for going above and beyond. You mor than made up for your competitors terrible customer service. And the price was great too.

Highly recommend American Flooring Dewitt! Awesome customer service and definitely will work within a budget. Big flooring selection. Install was fast and everything looks great. They are also fully following covid safety protocols. We were not disappointed!

We highly recommend American Flooring DeWitt. They have awesome customer service. Kevin and Ryan were amazing. Kevin was very knowledgeable and helpful in picking out vinyl planking. A very friendly place!

Excellent selection and service.

I’m giving three stars simply because the customer service is good. The individuals who work there are very nice but unfortunately the carpet itself isn’t great. We ordered a premium padding and a middle of the road carpet and the whole thing is pretty disappointing. We’re just two people and have two medium sized dogs. We’ve had it installed for less than a year now and it already looks like it needs to be replaced. The installation was not good at all. The carpet the is extremely loose on the floor and in some places were the tack boards are it actually pokes our feet through the carpet if you step in the middle of the doorway or transitional area. Some of the cuts aren’t very even at some points and initially it was too big and bubbled. They did come out and fix it but it still never looked that great. I don’t think they stretched the carpet at all which has contributed to it falling apart. Overall, my parents bought the same amount of carpet for the same price from Home Depot and the quality difference isn’t even comparable. I hate to say it but our next carpet purchase will be going to them instead.

I ordered specialty steps and was told two weeks until they would arrive. It has now been 6 weeks and I have not heard back from American flooring. I have had to be the one to initiate contact.