NAPA Auto Parts - Sterling Auto Parts

Went in dealing with a bulb problem I wasn't sure what the problem was. The worker, Bob, was absolutely amazing with educating me on the matter and diagnosing the problem! If you come here look for Bob!

I deal with Sterling Napa often on the commercial side for my business. Always good service. The commercial guys, Tim and Ryan do a fantastic job

Very helpful !! Needed my headlight bulb changed, the guy came right out, unbolted the headlight and moved the old bulb around a bit, trying to get it out, and it came back on...great ! He put it all back together for me, happy that I was able to save some $.... Pulled out of the parking lot and it burned out... Went right back in, he unhooked everything again and replaced the bulb. It was -15° outside and he just helped me.... I appreciate that very much .... Thank you NAPA !!!!

My car broke down due to a charging system failure causing the battery to discharge and the engine to die. I was two blocks away from this store. I went in and explained my situation. The counterman offered me two choices for a battery. I took the stronger of the two and he was able to give me a discount. After installing the battery, I was able to limp my car home (over 80 miles) on that battery saving me a massive tow bill.

Very knowledgeable and helpful people. I even unknowingly showed up just before closing and they took the time to help me figure out what I needed!

Friendly and knowledgeable staff. Quality parts for a reasonable price. They didn't try to talk down to me because I'm a female either.

Very nice parts store, very knowledgeable parts people n friendly. Willing to help n make sure you get the correct parts before leaving. Definately reccomend

Awesome service all available employees helped me. They also let me try the part on my car to make sure it fit before I bought

Customer service was excellent in helping me find what I was looking for. Helped make my decision easier and quicker from the moment I walked in.

Customer Service is a A+
When I go in there I talk to Ryan and he goes out of his to help ya out

Great customer service n usually hav Whatever I need. Sterling store my favorite parts place

Always have good parts and the right parts & never have a problem with anything over all the years... THANK YOU NAPA 👍👍👍

I always walk into this place with a car need I don't even know how to put into proper words and walk out with what I need to solve the problem.

Great Staff Breck, As Usual. Well done Sterling, IL. Napa.

Great place, Top of line in parts. Won't go anywhere else...

I mean its napa lol good parts ,tools, ect ect . Pricey but u get what u pay for .

Great customer service experience. Thank you!

Nice staff willing to help you out.

Also got what I need or can get it quickly!!

Nice friendly and knowledgeable staff.