North Royalton Power Equipment

Rare is the time these days that you can walk into a store and be greeted by not only friendly staff, but staff who are knowledgeable and not trying to upsell just for the sake of making more money. I went in to buy a Stihl saw and string trimmer -- and that's what I got. I was prepared to spend more for models that I thought I needed, but the salesman talked me out of a more expensive battery powered trimmer because it wouldn't work for trimming around all the trees I have, without many extra batteries. I'll be back soon for a Scag zero-turn mower.

I have been Buying equipment/ parts from these guys for a little over a year now and couldn’t be happier with the service they provide. Knowledgeable. Honest. Friendly.

Thank you!

Best dealership near by! Norm and Mike are great at getting you the right parts and have the best mower brands!

Very customer focused and reliable company. Have bought 3 scag mowers over 16 years and landscaping supplies and equipment repairs. Hard to find honest and trustworthy businesses like this anymore. Highly recommended for all of your power equipment needs. Keep up the good work! Joe

I went today and I was blown away. I worked with a salesman named mike. He was incredible. Nicest guy I’ve ever worked with at a dealer. I’m very happy spending money at places like this. Buy your next mower here.

NRPE is a big power equipment shop with a small, hometown feel. I recently stopped there for service on something as small as an edger. The entire staff was friendly and knowledgeable. They didn't make me feel like my small problem was wasting their time; they were, in fact, very engaged and fixed my issue in under 15 minutes. They are now my new "go-to" place for equipment and issues; AND, I've already told two friends about my great experience.

First time customer, was knowledgeable about their product line, didn't up sell me on anything just explained the features and let me decide on my own. Assembled and started my new tool prior to selling it to me to make sure what their selling works. Would definitely recommend.

NRPE is always professional and very helpful. I really like that they make you feel like they sincerely want to help vs making you feel like you're bothering them like some of the other equipment stores in the area. Great guys and very knowledgeable about the equipment. Than you!

I had a great experience here! Good service good folks. They had the parts I needed for repairs to my Scag. No issues, they seem reasonable in price and the equipment is top notch.

Went there yesterday to find problem with my Boss plow and couldn't get there til Just before closing , but they were very professional , courteous and fixed my problem with a very reasonable price as well !!! They had to stay over to finish my truck and I am so grateful for them !!! They made me feel welcome and not a bother !! Great guys ! I am from 45 minutes away , but i will be coming here for my service from now on ! Thanks again Mike , Joe and staff !!!

Dave Poulos , Owner - D & T Lawncare

Always helpful! Very knowledgeable! They completely understand that a purchase of any product is an investment and they see that you get the greatest amount for your investment and also back it up with outstanding service. We have a wide array of their Stihl products including their fantastic all electric versions-wow!!! We also have a Scag mower which is second to none. As a homeowner, we want to minimize the time we have to maintain the place. North Royalton Power Equipment, Mr. Joe Lally and staff make that goal possible and feasible!

Always a great experience. Norm and his staff truly understand customer service and satisfaction

My son and i started a small lawn care business in Cleveland Ohio called - Knock Out Lawn Care In Cleveland- and heard of NRPE and wanted to check them out. We got there on a Sat as the last person (Joe) was walking out the door and locking up. His name was Joe Lally and Ive NEVER had such good customer care and curtasy shown to me as he did that day.
Even though he was locking the door he decided to let us in and show us MANY things and talk to us about various pluses and minuses of various equipment. Not once did he try to push us to buy anything, he just took lots of time (his off time) to help us be more informed of our possibilities. He went WAAAAAY ABOVE AND BEYOND in showing us the pluses and minuses of various models that when the time is right and we actually have the money i WILL BE BACK. No need to even look anywhere else even if thier price was lower. Customer service got a new spokesperson in Joe Lally at NRPE !

Fast, friendly, and knowledgeable in getting me the Stihl parts I needed.Nice selection of products in store.

The best ive dealt with plenty information helped me get my brand new scag i appreciate you guys

Top notch customer service! They stand behind their products! Very responsive, knowledge, and helpful!!!

Just picked up our 3200 psi power washer with Antony G. Wonderful doing business with NRPE.

The salesmen are very helpful and knowledgeable. They also have great products.

Always great deals. I got all my boss plows from them in the past

Very friendly staff, Quick Service, great atmosphere.. quality every time